Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 22, 2026

Healthy Paws have seen my beloved…

Healthy Paws have seen my beloved service dog Herbert through a brain tumor and now a scary unrelated cancer surgery. They turn the claims around immediately and make it all so easy. Thank you for helping keep my sweet boy healthy and with me!

Insurer: Healthy Paws

By: Priya

June 22, 2026

Great service!

Each invoice that I submitted was reviewed promptly and reimbursement was received as expected.

Insurer: Healthy Paws

By: Heather S

June 22, 2026

Thanks!

Great response time ~ especially with emails, and working with the MetLife representatives has been a positive experience. They are knowledgeable, professional and always helpful answering any questions or concerns. All claim reviews and subsequent payments, if applicable, are done in a timely manner.

Insurer: MetLife

By: Angela

June 22, 2026

Worst experience I’ve had customer…

Worst experience I’ve had customer service wise and run around on getting claims through. We were hung up on and denied a second review. At this point I would never recommend pet insurance to anyone. We had a true emergency which is listed as covered from the moment you purchase and denied even with two vet letters. It’s a joke!!!! To not cover that I don’t think they really cover anything. Owner of two Great Danes.

Insurer: MetLife

By: Andrea

June 22, 2026

The right policy for your pet!

We have always been completely satisfied with our policy and especially the quick claim process. Any time we found it necessary to call for assistance, the associate was knowledgable, compassionate and friendly. We have NEVER had a bad experience with Embrace.

Insurer: Embrace

By: John P

June 22, 2026

MetLife Pet

Submitted a claim is so easy and the response time is quick. I really recommend looking to getting your pet insured with MetLife

Insurer: MetLife

By: customer

June 22, 2026

My claim was handled thoroughly and…

My claim was handled thoroughly and quickly and payment was made faster than I expected. I had a great experience with the representatives that I spoke with as well. They were friendly, knowledgeable and respectful.

Insurer: MetLife

By: MiChaela

June 22, 2026

Reliable pet Insurance

My 7 year old rescue has of late had 2 serious issues that necessitated surgery. I opted to receive 80% reimbursement when I contracted with Pets Best. They reimbursed the correct amount to my bank in a fair amount of time. Over the years, other insurers have drawn out the process or just didn’t do as they promised. I am very pleased with Pets Best Insurance

Insurer: Pets Best

By: Phyllis Feldman

June 22, 2026

Very quick & thourough

Very quick & thourough. Easy to use

Insurer: Trupanion

By: Donna

June 22, 2026

I love how easy it is to submit claims…

I love how easy it is to submit claims (through the app), and the quick turn-around time for approvals and reimbursements!

Insurer: MetLife

By: customer Cheryl M.

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