Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
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A little slower than I thought with…
A little slower than I thought with processing but very satisfied
Insurer: Spot
By: Katherine Swearingen
Easy claim submission and easy…
Easy claim submission and easy reimbursement process.
Insurer: Spot
By: Ronald Rockefeller
Super easy and fast claim process
Super easy and fast claim process
Insurer: Fetch
By: Susana
Yes I have had COCO my lovey Shih Tzu…
Yes I have had COCO my lovey Shih Tzu with Spot for few years, I am very happy and recommend Spot if you have any dog or cat , The the company is very well organized, and normally they pay your claim within two or three weeks.
Insurer: Spot
By: Asghar Sadrieh
The few times I've interacted with…
The few times I've interacted with customer service have been pleasant and claims are adjudicated promptly. I would highly recommend to all pet owners.
Insurer: MetLife
By: Ryan
I like the ease of submitting a claim…
I like the ease of submitting a claim and my payment came quickly. I had MetLife for my cat Alex, who passed away in 2024. MetLife was always there for me and for that reason I now have them for my new additions, Lily and Oliver. Angie Leamann
Insurer: MetLife
By: customer
Great pet Insurance
We have had Spot insurance for 2 years. This year was the first time having to use it when I dog got ill a couple weeks ago and into up at the Emergency vet. We filled our claim and got reimbursed seamlessly. It brings comfort having both our dogs covered.
Insurer: Spot
By: HA
The claims process is a little clunky
The claims process is a little clunky. I needed SOAP notes. Its note always easy to add docs. I had a claim declined several times before I could identify the blocker. I had to call the call center to get it resolved
Insurer: MetLife
By: Tracy Antol
I was quite pleased at how easygreat service it was…
I was quite pleased at how easy it was to file a claim and I thank you very much. I just wanted to know why the premium went up that I couldn’t find out but I love Spot.
Insurer: Spot
By: Cathy Rice
Not a good experience so far
Not a good experience so far. My dog had an accident playing and I immediately scheduled a vet visit after paying for his coverage for over a year I submitted all the documents including SOAP notes. Now they want SOAP notes submitted for the year prior! Other than his vaccination update a year prior at a clinic-+ he does not have any prior vet visits! This is stressful I have called multiple times and each time a representative tells me ok don't worry we have everything we need! I even had a cytology and blood work to make sure his ear trauma wasn't an infection or allergy. I was aware the day he did it and immediately scheduled his appointment for a drain etc.. When you sign up they are not going to cover your pup if there is no prior history is what I gather. I am definitely cancelling if they refuse his coverage.
Insurer: MetLife
By: DR