Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Navigating the apps and placing a claim…
Navigating the apps and placing a claim was super easy. Instructions for payment threw me off since it was a separate webpage but once I made the nee login and account. My payment was made within the hour.
Insurer: MetLife
By: Mimi D Carti’s mom
Best pet insurance we’ve had for our dogs
We switched a little over a year ago from a competitor and we LOVE MetLife Pet Insurance. The premium is very competitive, we love that we can bundle the deductible for all of our dogs, having the option to have unlimited coverage with a 90% deductible including preventive care, the ease of use of the app, and how quickly we get paid back. Needless to say, we love this insurance.
Insurer: MetLife
By: Paola Cardenales
Never know what your pet is going to do .
We have 4 dogs and they have paid our vet bills great .
Insurer: Spot
By: Tonya Holland
I just submitted my first claim
I just submitted my first claim. It was very easy but i have not received an approval yet let's see how it goes.
Insurer: Embrace
By: Irma C.
Multiple problems with numerous…
Multiple problems with numerous submitted claims not entered in the claims system and numerous delays due to the need to resubmit them and the need to contact customer service. Therefore, numerous delays with claim reimbursements. Also, given information on several occasions that is not consistent from customer service representatives.
Insurer: MetLife
By: customer
Easy to file claims
Easy to file claims. Very Responsive.
Insurer: MetLife
By: Mike
Filing claim was easy and fast.
Filing claim was easy and fast.
Insurer: MetLife
By: Patrick Gee
The ease of making a claim
The website is user friendly, the claim submission is clear as well as the claim communication. The claim payout is timely.
Insurer: MetLife
By: customer
It takes forever to get paid back for…
It takes forever to get paid back for vet visits. This year my dog was diagnosed with cancer. An he has have to have had surgery 3 times so his vet bills so far have totaled almost 25k. To no shock his policy is to renew on November 11th 2025 an to no surprise his policy has gone up over 150.00 so I went from paying 240.00 to 350.00 a month. When I asked why the increase was told due to the vets have increased so they need to as well. Funny part is my kids also have MetLife pet insurance an their insurance has not gone up.
Insurer: MetLife
By: DS
Fast and easy claim process
Very fast process and was surprisingly easy to submit the claim and monitor it on the app. I set up direct deposit so I was able to get reimbursed very easily, although I would say setting it up was sort of buried in the app so I would suggest they make that easier to find since I stumbled across it.
Insurer: Spot
By: Maurice Motley