Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 19, 2025

The process for submitting claim and…

The process for submitting claim and quick reimbursement were by far one of the best experiences I and my wife ever experienced with an insurance company. Thank you so much.

Insurer: MetLife

By: Eric Cheffer

October 19, 2025

Embrace insurance is very deceiving on…

Embrace insurance is very deceiving on how they do their claims. They nit pick all the fees picking only the low fees like a cone for an emergency visit but not the actually emergency exam and medicine. I feel this is a rip off for all customers. Also the claims adjusters are not good trying to have customer do their job and me having to spoon feed them on how to communicate and read their own email. Do not recommend this company for anyone.

Insurer: Embrace

By: JD

October 19, 2025

Easy to understand and very informative…

Easy to understand and very informative on the coverage

Insurer: MetLife

By: Christel

October 19, 2025

Embrace is great

Embrace is great. The communication, ease of claim submission and turnaround time. The customer service is on point and exceeds expectations. I would recommend and do it all over again.

Insurer: Embrace

By: customer

October 19, 2025

Easy to use and very efficient

Easy to use and very efficient. I received my refund within 3 business days.

Insurer: MetLife

By: Maritza Brigante

October 19, 2025

Easy to use and clear communication…

Easy to use and clear communication about claims!

Insurer: MetLife

By: Shayla Taylor

October 19, 2025

Fabulous to work with

Fabulous to work with. Processing and submitting documents is a breeze and reimbursements quick, with explanations on what was covered.

Insurer: Spot

By: Diana Rotelli

October 19, 2025

Sent in my claim and was reimbursed…

Sent in my claim and was reimbursed within a couple of days. Couldn't have gone any smoother.

Insurer: Spot

By: Amy J Patria

October 19, 2025

Hasn’t been good at all

Hasn’t been good at all. Exhausted from all the phone calls regarding my claims with no response and every once in a while He seems the only thing I get is an email the states that if you don’t get more information on a claim you’re going close it in five That I what’s under the impression I already spoken to somebody and thought the issue was resolved. I don’t know how many times and they’ve told me that you had all the information you need and it just goes on and on. I have a lot more documentation of all the people that are spoken to, but it’s pointless to continuous message. Next Saturday, you guys guys next weekend Wish I had stayed with Healthy Paws.

Insurer: MetLife

By: Villareal Edmund

October 19, 2025

Bummed at coverage

Unfortunately, I was forced to switch to Pet’s Best after the old insurance I had for 7+ years kept rising. As soon as I did, my poor dog started to have issues and Pet’s Best found every reason not to cover things. Where I was trying to save $, Pet’s Best has cost me more.

Insurer: Pets Best

By: Disappointed

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