Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim processing time can be a little…
Claim processing time can be a little slow but the service is overall excellent.
Insurer: MetLife
By: customer
Ease of filing claim and speedy…
Ease of filing claim and speedy reimbursement
Insurer: MetLife
By: Tana Gaskin
great processing of claim good timming
great processing of claim good timming
Insurer: Embrace
By: Leopoldo Kahn
Quick and easy great pet insurance
Quick and easy great pet insurance
Insurer: MetLife
By: Rob Delgiorno
Always easy to submit claim
Always easy to submit claim. Only had to call once on prior claim. If there was a place to add notes to the claim adjuster it would be helpful I recommend MetLife pet insurance to many people not knowing what insurance to choose for their pets.
Insurer: MetLife
By: Charmaine
Very easy process--wish human claims…
Very easy process--wish human claims were this easy
Insurer: Embrace
By: Michael Rutledge
LOVE IT
The processing of claims has been very quick and I love the feedback that they provide when and if additional information is needed. Due to the quick turnaround time, and the cost efficiency of this pet insurance, I always recommend it to family and friends whenever they ask me what’s the best pet insurance out there.
Insurer: MetLife
By: Lanese
Best Pet Insurance
What you see is what you get. Clear policy terms and no surprises. Facility in filing claims online. I'm very happy with this insurance.
Insurer: MetLife
By: customer
Money back
Consistently get my money back. This insurance covers just about everything I need. It’s easy to file claims.
Insurer: MetLife
By: JustAnswer Customer
They can pay their claims
They can pay their claims. My dog died in May, 2025 and I have paid 8 years of premiums on time. When I filed the only claim for Lola they have given me the biggest runaround and as of October, 2025 I have not seen a dime. Now they only answer my inquires with a standard email about going to their help page. I have filed a Complaint with BBB and that got their attention for about 3 weeks. I am now filing a Complaint with the Georgia Insurance Commissioner's office and will take them to small claims court if this doesn't yield results. My dog died and they could care less. Horrible Company!!!
Insurer: Healthy Paws
By: Candace Ward