Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy peasy
Easily put in my claim, it was quickly processed and money was instantly back in my account.
Insurer: MetLife
By: Dog mom
Thankful that I found Healthy Paws…
Thankful that I found Healthy Paws years ago when looking for coverage for my fur baby. Process is seamless and the claim turnaround timeframe is exceptional. Now that my guy is seven years old we just started having some health issues that we are managing and so happy I made the decision to enroll for this coverage years ago.
Insurer: Healthy Paws
By: N Ayala
My Pets Best Insurance Experience
"I had never purchased pet insurance before. However, after my dog had a very expensive illness, I decided it was time to try it. I researched veterinary insurance, & Pets Best was one of the top 5 rated companies. I chose Pets Best for a couple reasons; my senior dog (15) could be covered, there were a variety of options with regard to coverage, premiums, & coinsurance, & the website was very user friendly. After my dog had been covered for approximately 10 months, she was diagnosed with a very aggressive lymphoma & had to be euthanized less than 2 weeks later. I submitted the vet bills online. Processing took a couple weeks, but I received emails during that time, keeping me updated on where my claims were in process. Also during that time, my quarterly payment was automatically charged to my credit card, a couple of days after my dog had died. I knew I had to call to cancel the policy, but I was so grief-stricken that I just didn't care. I was willing to sacrifice a couple hundred dollars to delay having to deal with it. It turned out that I didn't have to sacrifice the money or make the phone call. A few days later, I received an email from Pets Best expressing condolences for my loss, letting me know that my dog's policy had been cancelled as of the day after her passing, I would be refunded that quarterly premium, and also refunded the pro-rated portion of the previous quarterly premium. I can not begin to express how grateful I am for the prompt & caring service! It will be quite a while before I'm ready to get another dog, but when I am, I will be returning to Pets Best for veterinary insurance."
I have had nothing but good experiences…
I have had nothing but good experiences with this insurance! Have both my dogs on this insurance and with direct deposit, I get my money back the same day the claim is finalized. Got to choose the choice of coverage and % . Just love this insurance
Insurer: MetLife
By: Mattie and dash's mom
Online claims are extremely efficient
Online claims are extremely efficient, ease of use and if needed the customer service team is very helpful!!!
Insurer: MetLife
By: customer
Definitely A Great Policy!
I have loved this policy for our cat, Eddie! The coverage is great! And the reimbursements fast! I am so happy I have this for our Eddie. It allows us to get him the care he needs, when he needs it. Without worry. This policy definitely provides, peace of mind! I would reccomend it to anyone with a beloved pet!
Insurer: MetLife
By: Jenn Wilkes
Easy claims process and prompt payment
Easy to navigate claims process. Great communication. Prompt payment of claims
Insurer: Healthy Paws
By: customer
This was a quick and easy process for…
This was a quick and easy process for my new fur baby.
Insurer: MetLife
By: customer
Easy and quick claims process
Easy and quick claims process! Received payment within days of submitting my claim!
Insurer: MetLife
By: Amanda