Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 25, 2025

The claim life cycle is too long for…

The claim life cycle is too long for review and takes way too long to make a decision and pay out a claim!

Insurer: MetLife

By: Danilo Riggio

October 25, 2025

Positive experience

Good customer service when I was confused how to submit the claim. Claim was processed quickly.

Insurer: MetLife

By: customer

October 25, 2025

Staff

Staff, coverage and ease of claim submissions

Insurer: MetLife

By: Elizabeth

October 25, 2025

The claim process was seamless

The claim process was seamless — I received pre-certification within minutes. My French Bull dog suffered an acute allergic reaction and had to be rushed to the ER vet. Due to the severity, he needed an overnight stay, but knowing that Embrace covered the cost was incredibly reassuring. He’s doing fine now!

Insurer: Embrace

By: Tracy Milligan

October 25, 2025

refreshingly straightforward

Wanted to take a moment to share my positive experience with MetLife Pet Insurance. I have had it for 3 years. My dog recently required surgery. MetLife claim process was easy and convenient. All claims received full reimbursement within 9-10 days of submission. The entire experience was refreshingly straightforward - submit legit claim, get paid. No friction or runaround. - Thumbs up...

Insurer: MetLife

By: Dom C

October 25, 2025

I wasn’t sure if the claim would be…

I wasn’t sure if the claim would be accepted but it was. The coverage is great. Thank you.

Insurer: Pets Best

By: Jill

October 25, 2025

Efficient payment of claims

Efficient payment of claims. Easy to make claims using the app

Insurer: MetLife

By: customer

October 25, 2025

Very quick reimbursement

Easy to summit a claim. Very quick reimbursement.

Insurer: Pumpkin

By: Margie

October 25, 2025

Quick, Easy and Fair

Submitting claims and receiving reimbursements is quick an easy. Evaluations are fair.

Insurer: Embrace

By: MA in Palm Coast

October 25, 2025

3 Stars for MetLife

I am extremely satisfied with MetLife. The app is very easy to use. It makes filing a breeze. Claims are processed very quickly. Updates are provided so I also know the status of my claim. My Vet says MetLife is one of the easiest companies to work with. 3 Stars

Insurer: MetLife

By: Maisie M

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