Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Great Coverage!
I filed my first claim and was reimbursed quicker than I thought I would. I was so glad I chose the preventative coverage. I received most of my money back. Great plan!
Insurer: MetLife
By: customer
MetLife pet insurance makes it…difficult to make a claim!
MetLife pet insurance makes it extremely difficult to make even a legitimate claim. No matter what they ask for more information about the claim and then they give you a time limit. If you don’t provide extra information in a certain amount of days, your claim is refused..
Insurer: MetLife
By: customer
I have used it twice so far
I have used it twice that I remember. The first time went well and this will be the second time I hope it works well too. Will keep updating
Insurer: MetLife
By: L. Anderson
Best insurance ever
Best insurance ever. I havent had an issue since I subscribed. Its been 2 years and I always get the help needed, claims are answered within the timeframe provided
Insurer: MetLife
By: Keilymar Ramirez
Thanks for the help
We were faced a few months ago with a medical emergency with our Golden Retriever Olive, she had a difficult diagnosis with lots of testing and a specialty hospital. We had lots of travel as we are remote, including ferries and hotels. A very stressful time for us and Olive, we are months along now in our recovery and she is doing well and they are starting to taper off her meds due to her doing well. This is such great news she is feeling so much better from the care she is receiving. Pet Plus has been with us the whole way giving peace of mind and helping pay our bills. As a company they have totally held up their end of the contract in full. I wouldn't hesitate to do business again.
Insurer: Pets Plus Us
By: Todd
They were true to their word of what…
They were true to their word of what they refunded to me according to to their agreement. Once all the paperwork was submitted they paid quickly
Insurer: Spot
By: DJ
The Fetch claims process was easy to…
The Fetch claims process was easy to navigate and submit paperwork. They provided email and text updates throughout the review process and I’ve already received payment for one of my two claims
Insurer: Fetch
By: Maria
The best experience I've ever had
The best experience I've ever had. Super easy claim submission and pretty fast reimbursement. More of all, the customer service always rocks! A perfect pet insurance option!
Insurer: MetLife
By: customer
Long wait
I filed my claim back on October 10th and heard nothing for 2 weeks. I called customer service being that this was my first time filing to ask how long it normally takes. I was told 10-25 days, 25 being if they need more information. At the end of October I called again as 25 days was coming up. I was told they had reached out to my vet as they needed the medical records. The vet sent them on November 3rd. I waited another week and called back. I was told they never got them. I ended up getting them from the vet and uploaded them. Since October 10th we had been back 2 more times for the same issue and as of today November 21st my first claim has not even been processed. I had to cancel my last appointment because of this. I’m hoping things get better and holding out until they can figure out all their “technical issues” but they had the best reviews which is why I chose them and right now I am fully disappointed and feel this is a scam.
Insurer: Pets Best
By: Denielle