Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy to use app to file claims.
Easy to use app to file claims.
Insurer: MetLife
By: KC
Super easy and very quick refunds
Super easy and very quick refunds
Insurer: MetLife
By: customer Ren
Terrible customer service
Submitted a claim that was denied because Spot transposed numbers on date of service so they said I hadn’t met the deductible when I had. Waited almost TWO MONTHS for this to be corrected and had to call multiple times. Finally got corrected and instead of direct deposit like every other claim they sent me a check by mail so I have to wait even longer. Very dissatisfied and will likely be canceling my plan. I pay way too much to have to fight this hard to get my reimbursement, especially when it was YOUR ERROR! Also, get an email! Working people don’t have time to sit on the phone to keep calling you.
Insurer: Spot
By: Christina
Love the claims process
Love the claims process. Simply upload the documents and wait for the the approval. The reimbursement comes by way of Zelle. Easy breezy process 😁
Insurer: MetLife
By: Gea Hobbs
Claim sent claim Tuesday and was…
Claim sent claim Tuesday and was finished within 2 days. Very efficient!
Insurer: Spot
By: Mary Piskula
Claims
On line claims was easy once I figured it out. 2 of 4 claims were processed within 3 days and still waiting on 2 with no response as to the hold up on claims.
Insurer: Spot
By: Ginger
Quick claim processing and easy to…
Quick claim processing and easy to submit
Insurer: MetLife
By: customer
This is the first time I’ve used my…
This is the first time I’ve used my Fetch pet insurance. Excellent experience. Submitted my claim and received my $ quickly (received $ prior to the 15 days). I received regular updates. Fantastic experience.
Insurer: Fetch
By: ferrarigirl1234
The process to submit claims is easy…
The process to submit claims is easy and communicating with someone if we have any questions is also very easy. We’re very happy with this service.
Insurer: MetLife
By: Robert