Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It’s ridiculous
It’s ridiculous how many papers are needed to make a claim. Also how long it takes for the claim to be processed. I cant wait to get out of this insurance and into an easier one.
Insurer: MetLife
By: Barbara Kucinski
Polite, Professional and Positive
The care and attention that the employees of MLP provide is phenomenal. They never fail to ask how my pets are doing and though I have some health challenged animals with many expensive needs, MLP has always covered my legitimate claims.
Insurer: MetLife
By: Clifford Smith
Very Satisfied, No complaints!
I always get through to representatives and everyone always been respectable and helpful. First I was nervous switching over from ASPCA to MetLife because there was controversy about giving explanations before things are covered and to be honest with you ASPCA would just review the invoice on their own and just pay it out based on category of the invoice and I thought I was going to have a lot of issues cuz I do have an existing dog however due to a certain qualifications of my policy so far unfortunately even though I had to submit quite a few claims MetLife has been timely and paid me back everything I was owed to the cent based on the coverage I chosen and I am very pleased. I am very glad I switched over and they definitely seem to be a lot more flexible and affordable.
Insurer: MetLife
By: Michele
Easy to submit claim and quick process
Easy to submit claim and quick process
Insurer: MetLife
By: MICHELLE
Smooth Process
The submission process is really easy. And turnaround time for a reimbursement to my bank account is also quick.
Insurer: MetLife
By: Denise
Customer service was very helpful in…
Customer service was very helpful in assisting me with submitting claims
Insurer: MetLife
By: Patty
Every time I have had to call the…
Every time I have had to call the customer service line they have been oh so helpful and kind. Claims processing is especially easy with the app and I love it!
Insurer: MetLife
By: customer
Easiest claim process available.
Easiest claim process available.
Insurer: MetLife
By: Brian Schuessler
Easy claim process
Fetch was recommended to me by a friend. I have never had insurance on my pet before this and am so happy with their process. I submitted my claim with ease and within a few days Fetch had it processed and money back in my account. Customer service is excellent.
Insurer: Fetch
By: Cathy
Ease in using the app
Ease in using the app. Submitting claims is clear, easy and understandable and the service and process time for claims is not long and drawn out.
Insurer: MetLife
By: Kay