Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 21, 2025

My experience was excellent because my…

My experience was excellent because my claims are paid in a timely manner when all the need info is with the claim.

Insurer: MetLife

By: Regina Johnson

November 21, 2025

Always have an excellent experience…

Always have an excellent experience with MetLife I would recommend them to family and friends submitting claim is very easily receiving. Payment is excellent contacting them with a question. The employees of MetLife are excellent and very knowledgeable and smart and make the experience very pleasing.

Insurer: MetLife

By: PHILIP MENDOLA JR

November 21, 2025

Everything runs smoothly

Everything runs smoothly. The website could be improved and claim process could be improved, more organized, no only submitting receipts and SOAP notes.

Insurer: MetLife

By: Ricardo Picozzi

November 21, 2025

Don't get spot pet insurance scam alert

Don't get spot pet insurance. This insurance company never approve any claim even it is valid and not pre existing. YOU ARE WASTING YOUR MONEY IN THIS COMPANY. IF YOU DONT BELIEVE ME CHECK THE CONSUMERS REPORT. THIS COMPANY SCAMS THEIR CUSTOMERS.DONT ADD YOURSELF TO THE PEOPLE THEY HAVE VICTIMIZED.

Insurer: Spot

By: Arnold Adriano

November 21, 2025

Significant positive experience

HPaws has been a tremendous support to us. We adopted a rescued street dog who appeared to be in good health, with no issues. However, as he aged, he developed numerous issues with his kidneys, teeth, and more. Fast forward to a broken toe, GI infection, and cancer diagnosis and we were looking at significant vet bills. HPaws really stood beside us as we moved thru life with him. They accepted our documentation, quickly processed claims, and made the difference between affordable health care for our boy and a significant financial impact to us. Yes, our premiums went up. But that was understandable, given his situation. Bottom line: We can't say enough good things abt our experience. Insurance thru HPaws was one of the best decisions we made.

Insurer: Healthy Paws

By: Donna D

November 21, 2025

Highly Recommend this 5 Star Company

Healthy Paws addresses claims quickly and adjudicates them promptly. I have recommended Healthy Paws to all my family and pet rescue friends. I cannot say enough positive about my experiences with this company and highly recommend them for anyone's pet insurance needs.

Insurer: Healthy Paws

By: Julie Antunes

November 21, 2025

The Sales Rep Rebeca

The Sales Rep Rebeca! She was very very helpful with my 7 Furbabies. She broke it down, even gave me suggestions. She was wonderfull and I went with Prudent because she helped me through it. I check out 4 other plans and I had to go on line and figure it out for myself. She was right there helping me. I am with SPOT and I was looking for a greater amount for my cat.

Insurer: Prudent Pet

By: Anton S

November 21, 2025

It was easy to file a claim and…

It was easy to file a claim and reimbursement was prompt

Insurer: Spot

By: Mary

November 21, 2025

I have 100% confidence with Pumpkin for my pets!

Wonderful experience with having Pumpkin for my cats! My emotional support cat had to have major surgery, so I was already stressed out of my mind and Pumpkin made it so easy that I didn't have to stress about the bill. The percentage of coverage was exactly as they said it would be, no questions asked, which is nice knowing that there's a human on the other side of the email and phone numbers. HIGHLY recommend getting your fur baby covered! You'll thank yourself.

Insurer: Pumpkin

By: Natalie G.

November 21, 2025

Healthy Paws was amazing

Healthy Paws was amazing. Our French Bulldog Mia out of nowhere developed glaucoma. Tried desperately to save vision and it was not in the books. Recently had eyes removed. Healthy Paws was excellent on responding quickly and paying. Don’t know what we would have done without them

Insurer: Healthy Paws

By: Eugenia Buzanowski

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