Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 21, 2025

They are great at processing the claim.

They are great at processing the claim.

Insurer: Spot

By: Olga Morales

November 21, 2025

Handled our claim with thoughtfulness as well as efficiency.

We recently had to say goodbye to our faithful dog Nelson after several visits to the vet. Embrace handled our claim almost immediately. They sent a thoughtful message with condolences and were very help during this difficult time. They also took the time to remove Nelson from our account so I did not have to worry about getting that done, and applied a credit for the remaining days of his coverage to our account for our other dogs.

Insurer: Embrace

By: Sarah Walker

November 21, 2025

Very happy!

I’ve placed 2 claims in the year that I’ve had coverage. They were handled promptly, professionally and efficiently. Thank you!

Insurer: MetLife

By: Kathy

November 21, 2025

Great benefits at a great price

Easy to play around with options and find the best quote. Great wellness coverage that doesn’t break the bank

Insurer: Nationwide

By: Kimberly

November 21, 2025

Very easy to submit a claim

Very easy to submit a claim. And they are processed very quickly. My dog was very sick and it took some time to get her back to normal. Very happy with my insurance.

Insurer: Fetch

By: Becky

November 21, 2025

Love how quick you got back to me on…

Love how quick you got back to me on the claim I submitted. There was a problem with not getting reimbursed for the yearly exam. I contacted Spot and after review the exam was covered.

Insurer: Spot

By: Sonja Paul

November 20, 2025

Extremely easy to submit claims

Extremely easy to submit claims. Reasonable turnaround from Metlife’s claims department for payment.

Insurer: MetLife

By: Michael Gonzalez

November 20, 2025

Easy to submit the claims and…

Easy to submit the claims and processing time was quick

Insurer: MetLife

By: Ed Miller

November 20, 2025

Easy to sign up

Process is easy

Insurer: MetLife

By: Alicia Santee

November 20, 2025

Terrible Experience

Just like every insurance company, claims don’t cover items and pay you little to nothing just like Pets Best! Just a waste of money monthly and will never use them again.

Insurer: Pets Best

By: Brad

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