Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


January 04, 2025

Awesome Company!!!

Pets Bets gets Exceptional scores from me all around. Filing a claim is super easy, understanding the payout/deductible system is also easy; but if you need help, friendly and knowledgeable customer service is always there to help. Monthly prices, plan options and deductibles cannot be beat! Create the plan that works best for you and your pupper (pet). Very, very happy with Pets Best!

Insurer: Pets Best

Veterinarian: Zia Pet Hospital

By: Carrie

Useful
January 04, 2025

Easy, Fast, Satisfied

I've been a client of Pet's Best for 2.6 years. We have a boxer who has severe allergies. We see our dermatologist/veterinarian on a regular basis. The claims are easy to file electronically, they are processed quickly and I am always satisfied with the explaination and payment. I highly recommend Pet's Best to anyone looking for affordable coverage for their pet. We also have a policy for our cat.

Insurer: Pets Best

Veterinarian: Quakertown Veterinary Clinic

By: Ann

Useful
January 04, 2025

In our time of need Pets Best came thru!!!

Our dear sweet Golden was diagnosed with lymphoma right after Thanksgiving. Pets Best has been awesome at covering the claims as I am submitting them. We are so happy we chose Pets Best! We also had one of our other Golden‘s suddenly get bloat and Pets Best came through for us then too! The surgery was astronomical and they covered 80% according to our policy and we had no problem getting paid.

Insurer: Pets Best

By: Kim

Useful
January 03, 2025

Ear infection

Mandy gets yeast infection all the time so I have lots of vet bills. Pets best insurance is easy to submit an invoice and normally have a EOB within 3 days and a check in 10 days. Very happy with how my claims are paid. Very worth having the insurance.

Insurer: Pets Best

Veterinarian: Cascade Veterinary Clinic

By: Peggy

Useful
January 02, 2025

Pets best look somewhere else

Claims easy to file but payment back is like 20% will be looking at different insurance

Insurer: Pets Best

Veterinarian: Carman Avenue Veterinary Hospital

By: Andrew

Useful
January 02, 2025

Our dog will eat ANYTHING!

"Our 2 1/2 year old Pit Mix is a wonderful dog and a blessing in our lives. However, she is always looking for something to eat....ANYTHING. She swallowed a tennis ball and required stomach surgery. There weeks after the incident, I had received my check for the insurance amount due to the penny. No hassles or stalls, just the check. Purchasing Pet's Best is the smartest decision I have ever make. Mike"

Insurer: Pets Best

By: Michael

Useful
January 02, 2025

Nothing is ever eligible - total waste of money

It doesn't seem to matter how long I've had my policy, all of my claims are always denied for some reason or another. Seems like EVERYTHING is a preexisting condition or not within the timeframe of the policy.... For me it's been a total waste of money. I could have paid for almost everything with the money I've spent in monthly insurance payments.

Insurer: Pets Best

By: Lore

Useful
January 01, 2025

This insurance is a joke

I filled a claim (over $300) Most of the insurance payment went to deductible and co-payment. I am receiving $15. We pay over $50 per month. I will be canceling.

Insurer: Pets Best

Veterinarian: FORTY32 Animal Hospital

By: Tracey

Useful
December 31, 2024

This is a warning from a member with 4 pets over 10+ years

This is a warning from a member with 4 pets over 10+ years I have been a menber with Nationwide pet insurance when it used to be VPI pet insurance. I had a plan that was grandfathered in which was 90% covered with no CAP (this means no matter the treatment they covered the full cost) They tried to push me out by raising the cost the that plan year after year so I played ball with them and dropped it down to 70% covered with no CAP. They always stress to insure the animal since they were a puppy or kitten so everything can be covered through their life without any exempt. So this year they decided to write me that they are canceling my policy becuase the cost to them are too high to cover his plan even though they havent offered this plan in over 7 years and I was grandfathered in. I was told they will move me to the 70% plan and a 10k cap so if my animals had any thing serious over 10k i had to put the money up. Or other wise I can go kick rocks. Even though I have been paying over 10 years of premiums for 4 animals and they were so selfesh and could wait maybe another 5 years until all the grandfathered customer fur babies passed and crossed the rainbow bridge. Instead this $60.3 billion dollar in sales for 2024 company decided to be selfish and not cover and honor the pet plans they gave customers. Its really sad and disgusting that they used the phrase they are loosing money as an excuse to hurt theese animals. I will say over the past 10 years nationwide has been amazing with quick payouts and customer service. But that dose not fix how they handled this selfish situation.

Insurer: Nationwide

By: Chris

Useful
December 31, 2024

DO NOT USE PETS BEST

I paid my premiums and our claim was denied on a technicality. It's all too often we are seeing this in healthcare for people as well as with pets. I would absolutely NOT recommend Pets Best.

Insurer: Pets Best

By: David

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.