Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Put your $ in savings instead
I'm paying Pet Partners $1,750 a year for two dogs, for them to reimburse me 15-20% of my dogs' annual preventative exam fees. I would be better served putting $125 a month into savings, and if the dogs don't get sick, keeping the $ set aside for a rainy day in the future in the event they ever do. Instead, 2024 will have passed, I am about $2,200 that I will never get back and I am sick over it. A total of $1,750 in premiums, $650 in pet expenses, and I was reimbursed a total of $190. This is by far the most idiotic way I have ever spent my money, and what's worse is I didn't the reimbursement back prior to open enrollment and so I enrolled for another year. This feels like the ultimate gotcha moment. I actually feel like quitting my job just to get out of the premiums. Isn't that terrible.
Insurer: PetPartners
By: Nichole
Healthy Paws Pet Insurance Came Through
I can't tell you how happy I am that I purchased insurance on my fur baby from Healthy Paws. For a very modest monthly cost, they have paid thousands of dollars when she needed surgery and other services. Their response time is amazing! It really helps when you're worried about your pet, that you don't need to worry about how to pay for it. It was one of the best investments I've made.
Insurer: Healthy Paws
By: Ronnie
Awesome insurance
Pets Best is the best. Would recommend them to anyone. Great rates for great service.
Bailey's Journey
Pets Best Dog Insurance has been an excellent and consistent partner in my dog, Bailey's, cancer journey and treatment. Their rates are competitive. They have communicated well throughout. Claims coordination has been a breeze. And, most importantly, they've reimbursed the claims submitted per policy. I am grateful to have them as a partner in support of my fur family! Dr. Mary Jane Harmless
Pets Best Is the Best
First time I've used Pet Insurance for my dogs and this has been a great experience. I'll never get a pup without insurance again. And Pets Best is the Best. Great Coverage. Affordable prices. Easy to submit claims. Quick turnaround. Thank you.
Huge Premium Increase
Beware! The application process is easy and the claim filing process is easy. For the first 2 years the policy premiums were reasonable. But I just got my renewal for the upcoming year. Shockingly, my annual premium increased 55%! When I called to inquire, the representative was very nice BUT couldn't really give me a reason for such a huge increase. She said it was based on my zip code, my dog breed and she stated that the cost of claims were increasing. This puzzled me as they knew my zip code and dog breed when they issued the policy. Additionally, my deductible is $500 and I barely met that this year. When I inquired further she said that some zip codes only had their premiums increase by under 20%. What the heck?? When I asked for historical information as to what past premium increases had been, she couldn't answer the question. Now that's rich. A 55% premium increase. That truly makes the policy almost unsustainable. I feel duped by getting a policy with them! i feel like I was lured in and that they knew all along they were going to push a HUGE premium increase on me at a later date. My only advise to potential customers is BEWARE!! I encourage potential customers to shop around....
Insurer: Pets Best
By: Robert
Very simple process and great customer service.
Recently had a $935 bill for simple "allergies", the care was very needed, but we simply don't have that much money laying around. Paying pets best $105 per month gives us 90% unlimited coverage to include a wellness plan. At the end of the day, we only had to crap out $93 and pets best paid the rest of the bill. Highly recommend them.
Pet's Best Insurance - Claim Denial / Horror Stories Put to Rest!!!
Both of my dogs were “gifts” from my son. Bentley, a beautiful golden retriever was a birthday gift in 2016 and Bernard, a precious St. Bernard was my Christmas gift in 2021. The smartest and most loving thing I had ever done for them and for my family was to immediately obtain pet insurance. I spent a few weeks researching and comparing companies/coverages/premiums etc. and finally decided on Pet’s Best! My thought on insurance has always been: “I’d rather have it and not need it than to need it and not have it.” I also felt secure in knowing that if by chance my boys ever needed any type of care related to an unexpected illness/occurrence/incident, that I would not be forced to euthanize them because I could not afford to pay for their care. This was and today, still is my mindset and a conscious choice that is made. On 11/23/24, my otherwise happy, healthy just turned 3-year old St. Bernard required emergency life-saving GDV (bloat) / Gastropexy (tummy tacking) surgery. When my sweet boy became restless, anxious; began pacing, not settling down, drooling more than normal (thicker white drool) and was unable to lay down (belly was not touching ground – he was in a praying position) – I knew something was seriously wrong. I began checking him from tail to nose - Bernard was taken to the closest Animal ER facility, waited 2-1/2 hours, encountered numerous x-rays and labs, only to confirm our worst fears – bloat! At this time, and over $1,300. later, we were told they did not have a surgeon on-site / available to conduct this surgery, and Bernard would need to be transported (by us) immediately to a sister Animal ER facility approximately 45-60 minutes away. We were assured that Bernard’s survival rate was very good but the cost of this life saving surgery would begin at $8,000. & depending on organ damage at the time of surgery, this figure could significantly increase. We were also informed that upon arrival for surgery, a “deposit” would be required. Note: prior to leaving Animal ER facility, en-route to surgery facility, balance of $1,300 was due immediately upon release. Upon arrival at the surgical Animal ER facility, they were waiting for Bernard. However, they were far more concerned with explaining the necessity for the “immediate collection of the surgical deposit” required PRIOR TO ANY PROCEDURE which was $8,000. Yes, we had to “pre-pay Bernard’s surgery in full” prior to them moving/doing anything at all to help him! Most people do not carry or have $8,000 readily available. Here was my son, (an ER Nurse), scared to death for the life of our Bernard. Not only did Metropolitan Animal Hospitals (Highland Hts., OH and Akron, OH) waste precious time which bloat doesn’t allow for BUT their primary concern was COLLECTION OF MONEY OVER/ABOVE ANYTHING ELSE! My son’s hand was shaking as he took a pamphlet off the counter and begin applying for Care Credit hoping he would be eligible for the full amount. Luckily, he was and obtained a 12-month same as cash BUT what if insurance didn’t pay? I had read all sorts of horror stories & terrible online reviews regarding Pet’s Best DENIAL of CLAIMS & NOT PAYING their claims etc. Needless to say, I was then all nervous and upset too; all while being worried about my son and my poor dog who was undergoing surgery. I was already anticipating the denial – contemplating legal action – etc. My son and I had no idea how we would even begin to pay the 12-monthly installments compiling over $9,300. initially. I had myself so upset and distraught for nothing!!! I owe Pet’s Best a big apology & a huge and sincere “THANK YOU” for remaining true to your word!! Pet’s Best DID PAY EVERY SINGLE CHARGE per the policy and explained each itemization. There were NO SURPRISES! I filed my claim on 10.30.24 via mail – it was confirmed received 11/4/24 – a status update was provided 11/18/24 and I had claim payment confirmation on 11/21/24 with full payment received in my bank account just a few short days later! Note: I provided the itemized billings from each Animal ER facility and a receipt showing my payment was made in full. By the grace of God, Bernard was fortunate enough to survive his surgery as many dogs typically do not. Either too much time has lapsed or the surgery is not an affordable option resulting in euthanization. Just like my own health insurance, my premium has increased yearly, and sometimes significantly, I don't like it BUT I do understand and choose to remain insured. As with humans, dogs also age (only faster) and begin to experience more health-related issues. It's inevitable. I look at my monthly Pet Insurance installments as "pre-payment of any unforeseen emergencies" that may occur with Bernard and/or Bentley. While the premiums can be significant and yes, a struggle too, make no mistake, I will continue to pay them. I am very thankful, grateful, and beyond blessed to still have my beloved Bernard & to have had the coverage that I had/have with Pet's Best providing financial peace of mind. Thank you so much Pet’s Best (and also to my claims representative). I truly appreciate you!
Insurer: Pets Best
By: Lisa
Life Saving!
My two dogs have been insured with Healthy Paws for 9 years now. We waivered on getting pet insurance until a family member went through a major medical event with their pup. They also had Healthy Paws, and when we saw they had $9k in vet bills in one month to save their baby, we were sold on it. Between both of our large dogs, we have been through multiple surgeries for various reasons. I don't think there has been a year gone by that at least one of our dogs didn't meet the deductible! We had root canals for injuries, emergency visits, one tendon repair, bone fusion, cancer removal, cancer treatment, amputation, splenectomy, and other issues. We sadly had to let one of our boys go this year. We forgot to submit the last claim for months. They let us submit well after his passing. We know how agonizing it would be to have to choose between the health of your furry baby and paying the mortgage. It's not cheap, but the plan we chose has worked well for us! We have NEVER had an issue with reimbursement. Claims are easy to file and promptly processed and directly deposited. The fine print isn't too fine. You know what you're getting. There was ONE instance the charges on my bill were not properly labeled, and all I had to do was resubmit with an explanation. I'm thankful for the referral. Our big boys have received the best possible care because of pet insurance.
Insurer: Healthy Paws
By: Charlynne
Nationwide is not even close to your side
Sadly, our 4 year old golden retriever was diagnosed with Lymphoma. Total vet bill is going to exceed 14K. Nationwide’s annual ceiling limit 5K. Rip off beware of these scammers.