Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Amazing
I love Pets Best and I'm so glad I went with you guys. You've saved my butt (and my wallet) and I'm so grateful. Amazing service, amazing response time, amazing refund time. Overall amazing experience. Highly recommend.
I almost lost Him
I'm 84, and Wee Willy is my constant companion. His legs started giving out, and I knew he was in pain, so I considered having him put to sleep. Dr Wubben asked if I could try therapy, and without insurance, the answer would have been no. I didn't know how much would be covered, but I thought I would take whatever was offered and be grateful if there were a chance. PetsBest covered around 75% of the bill. I was shocked. Taking out insurance on Wee Willy was the best thing I've done for my fur baby.
Happy With PetsBest
PetsBest is my first experience with Pet Insurance. I have been absolutely happy with it. From the simpicity of filing claims, to their 24/7 Pet Helpline. And its afordable.
Insurer: Pets Best
By: Debra
Pet insurance
Pets best is the best pet insurance. I have been using them for over 5 years now. They cover almost everything and my monthly payment is very reasonable
Never A Problem
"Pets Best is the Best! Never any issues or problems. Claims are recieved asap and payment is sent within a reasonable amount of time. Coverage is really good. They took really good care of us when my Bellamia went for radiation. Have been using them for years."
Insurer: Pets Best
By: jj
Wellness Coverage
Our new puppy has been to the vet twice for vaccinations, and both times, the claim was approved immediately. My account was set for direct deposit and the refund was deposited within a few days. Download the app on your phone, take a picture of the itemized vet receipt including your payment, and send it to Pets Best. "
Worth every penny !
I recently got an English Mastiff puppy. XL breeds, everything is higher so pet ins is best. It's affordable, and the claim process was simple. They reimbursed me within 7 days.
MetLife Claims experience
Nothing but the best. Saw reviews where folks claimed they waited forever. Not so in our case. Always paid within 1-2 day of electronic submission of claim. We have carried pet insurance for many years. Had good experience with other carriers, but Nationwide our previous carrier has cut back on coverage and gone way up in price. So far, more than satisfied with MetLife. Other than asking for SOAP notes we don't have to bother our vet with claim forms. Was surprised to see that some items not covered by other insurers are covered by MetLife.
Worst insurance ever
Make sure u sit through and read every single fine print. They make you pay for the insurance up front which is understandable but don't even think about submitting a claim for the first month it will be denied as they claim to have a waiting period before u can even use their services
Insurer: Pets Best
By: Jessica
Pets Best Worst Dog Insurance Company
I was a customer for PETS BEST Insurance for 8 years, paying a monthly fee of 98 dollars, every year we had one or two small claims and it took them up to two months to reimburse me. Well my dog turn 8 years old and I received a letter informing that the new dues had increased 200%, from 98 dollars to 305 dollars! The reason was Doctors fees and inflation! If that is not obscene I don't know what is! They force you to cancel your policy because your dog is gettin old and they don't want to cover it!, it is not profitable! I spent 9,408 dollars in 8 years with minimum claims, my dog is in great shape, but because his age and breed is not longer viable for them, they decided to increase the monthly fee to an unreasonable amount. Don't hire this company, find out another company that is not going to dump you because your dog is getting old! Shame on them!
Insurer: Pets Best
By: Sergio