Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Rabin & Ronin
Customer service outstanding. Spend the extra money upfront and get the comprehensive plan. Take out the max with all benefits. Took my 2 German shepherds 8 weeks old and 10 weeks old to my lifetime veterinarian for their first visit . Received almost every penny back.
Cost hikes
Trupanion has been wonderful with customer service and claim assistance etc, but the policy hikes are huge! I have 2 cats and 1 dog and I’m thinking about shopping for new pet insurance due to these increases. It’s my only complaint; the huge increase in price…
Insurer: Trupanion
By: Sasha
Massive Rate Hike
I've had a policy with Healthy Paws since 2016. I just received a notice that my premium is jumping 154.3% and I am facing a yearly increase of $4,589.16 in premiums. Buyer beware, they will jack your premiums out of nowhere (I'm not talking the expected annual increases, this increase is unreasonable) and you will NOT be able to get coverage from any other insurance company if you have any claims as they will all be deemed preexisting conditions. I paid into their policy for years and years and now they want to get rid of my dog.
Insurer: Healthy Paws
By: Kelsi
don't use these folks
this company was great when I first started using them. now they are getting greedy and increasing my premium over 20% more than the year prior. when I try to sign up a new pet with this company the rate is the same as what I am currently paying. They are arbitrarily raising my premium with no cause. They have been extremely slow to reply when reaching out for additional explanations. Look elsewhere for a pet insurance company.
Insurer: Pets Best
By: brad
The best
Easy to file a claim, fast refund. No gimmicks. Fair price for insurance coverage. Highly recommend.
Pets Best
Outstanding customer support and value for the money. They are there when you need them!
High Fees, Slow Processing, and Little in Return
It costs a small fortune per month. I was paying $32 a month and then it just bumped up to $42 for the same coverage. Processing time takes *weeks* and in the three years that I have had them, I've received a whopping $5 back. They always seem to have a reason as to why I am not reaching my $250 deductible and so I end up shelling out not only hundreds of dollars to the insurance place, but also to the vets for illnesses, meds, etc. With these kinds of prices, it should be covered and yet somehow, nothing ever really is. The price hike was the last straw. I found better coverage from a better rated company with an average of 48 hours (according to Google), for about half the price.
My Dog’s Last Claim
Devastating final claim on my pets policy was for the euthanasia and cremation invoice. Completely understood cremation was not covered. Explanation of benefits on euthanasia was clear. The most important part was that I also received an email stating that my policy had ended the day after the invoice for the euthanasia, a pro-rated premium was being returned to me, and I didn't have to jump through 17 red tape hurdles to cancel the policy like I feared I would, while also grieving. The way it was seamlessly handled was the best gift. I’ve been a Pets Best customer for about 6 years and would highly recommend it. I did the wellness add on and it seemed worth it to me. In the later years my premiums were expensive but having insurance allowed me to make different decisions about my dogs health journey than I would have otherwise, such as doing additional tests or having tumors removed. I would recommend pet insurance to anyone, and Pets Best was easy and straightforward.
Insurer: Pets Best
By: Alexis
Pets Best is the best for pets!
I have had to file claims in the last few months over 12 times. Each time they have made it easy and I didn’t have to wait too long for reimbursement. Because of this insurance my pug has been able to have surgery without me going into financial debt. It is worth every penny and I would recommend to everyone!
Pet insurance rates
I purchased accident injury insurance for my 3 schnauzers a four years ago. The rate started at $192.08 per month for all three. In 2024 they increased the rate to $255.17. I have not had any claims in. Currently my Two of the dogs are 4 years old and the older male is now 14.They raised my rate in July to $404.58 a month, that is $4,854.96, I cancelled my policy today. I believe this is ridiculous.
Insurer: Pets Best
By: Teri