Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Policy change after 5 years
Changing policies based on usage should be illegal. Insurance is risk pool not benefit usage under C&P insurance rules. 5 years had a grandfather in plan and now discontinued with outrouges 400% increase in premium. Claim more coverage but 90% of claims fall under a 5k illness plan. Lost all trust will never use ANY nationwide products/polices again ans be sure to spread the word.all previous 5 star reviews are likely before this 2025 change
Insurer: Nationwide
By: April Kane
I had Nationwide insurance in the past
I had Nationwide insurance in the past, but when the monthly fee exceeded $250.00 I could no longer afford it. The current options are affordable while still providing the security both I and my pet need.
Insurer: Nationwide
By: customer
Unaffordable Premiums - Good Plan Coverage
Pets Best Insurance is a decent enough company and they have covered several claims on my dogs. Recently my 4 year old Rottweiler's premium increased from $95 per month to $151.00!!! I expect and understand small increases yearly but this is a horrific & shocking increase. How is this going to be affordable? I will be shopping elsewhere for coverage for any future dogs and will be warning all of my friends/family as well as my dog sports network to beware. :(
Insurer: Pets Best
By: Maureen
I am so happy with Spot pet insurance
I am so happy with Spot pet insurance. Customer service is awesome and they save me so much money. I will recommend them to everyone.
Insurer: Spot
By: Dana Christopher
I am very happy with PetLife I feel…
I am very happy with PetLife I feel protected by them from the costs of having and loving my dog.
Insurer: MetLife
By: Sandra
When I am applying for Figo i was…
When I am applying for Figo i was expecting my dog can have regular care. Now I am paying for 46€ per month to have a 75€ maximum preventive care per year such as vaccinations. The application is misleading and now even though I choose the monthly payment option they say i need to wait 1 year to cancel my contract. Now i stuck with them, definitely not suggest. The text below is from their application form.. "Unlimited consultations Standard preventive care such as vaccinations Treatments and medications for digestive problems Treatments and medications for ear, skin and eye infections Treatments for joint complaints"
Insurer: Figo
By: Murat K.
Pets Best was the second best choice of mine… getting pippa was first!!
"My Pippa, a 4pound Yorkie is a dream come true, wanting one for 45 years. I'm retired and on a limited fixed income. Pippa has some ailments that without PB insurance would either go untreated, undiagnosed or worse, shortening her very young life. I was fortunate enough to have had this policy since she was a young pup. Yes, rates have risen steeply but her healthcare is managed as well. We live alone, the two of us. With out her, I would be lost. Thank you, for watching over my precious companion! Karen E "
Quincy Johnson ( Pomeranian)
Pets Best is the best! I work for the animal hospital of Tiger Point ! I recommend PETS BEST TO ALL MY CLIENTS!!! Best service and best pay out with no hassles! Iv had pets best for 2 of my pets for 8 yrs with NO PROBLEMS ! Thank you for all you do and how easy it is to submit claims !
Satisfied Customer
"We have had a good experience with Pets Best. When we were looking for Pet Insurance last January for our Bentley...A English Cream Golden, we did quite a bit of research on the different insurances available to us and decided on Pets Best because of the selection of choices offered to choose from, as well as the positive reviews and we felt the cost was reseasonable. We have had to make claims a couple of times during this first year and are very happy with the claim process and turnabout time for reimbursement. Bentley is not our first pet, but insurance for a pet is. At this point we will probably continue with Pets Best. Of course we hope we will not need to submit anymore claims over the years but we feel so much better knowing that if we do, we can recoup some of the cost because Vet care is so expensive! i will end by saying that customer support is super!"
Pets Best is the worst
Claims take forever 99% of the time, prices go up significantly every single year. Horrible app, I cant say enough bad things about Pets Best, & npw I am stuck because his allergies are now a "pre-existing condition"