Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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173% increase despite promises about age
We’ve been Trupanion customers for 8 years, but our dog’s premium has increased 4 times in the last 4 years — from $79 to $216/month, a 173% increase, with no meaningful coverage changes. This is despite Trupanion’s claim that a dog’s age is not a factor in pricing. As our dog has gotten older, the policy has become financially unsustainable. Long-term affordability for senior pets is a serious issue.
Insurer: Trupanion
By: Polina Vayner
I submitted 2 claims
I submitted 2 claims, and both were received and completed within a few days. This was impressive and very happy with the outcome. Money was sent directly to my bank while I was on vacation and made it very easy.
Insurer: MetLife
By: JOCELYN STELSON
Easy to get enrolled and not super…
Easy to get enrolled and not super expensive
Insurer: MetLife
By: Timothy Frazier
Covered Most of an ER Vet Visit
I’ve had Spot Insurance for my two rescue dogs for some time and this was the first time I’ve needed to use it. The process was fairly straightforward and easy. As long as my rates aren’t jacked up (or worse, I’m dropped) now that I’ve made a claim, I’d rate the service as excellent.
Insurer: Spot
By: Joe Russo
Simple Enrollment
Enrollment was very simple. I already have a dog with this company and felt really good about adding a second dog, They are really affordable, and I like how easy it is to do business with them.Thanks Metlife you rock!
Insurer: MetLife
By: Keri
Highly recommend
Overall friendly process from the insurance options selection tailored to your pet’s needs and budget. First time insuring our Pets due to increasing vet costs. We had an emergency situation with our senior cat, and the overall claim process was very smooth, all online, sharing the vet’s information fast. The coverage was exactly what we agreed on our contract selection, took a couple of weeks for the review process to complete since we (Mom’s and Dad’s fault) did not submit our pets vet chart on time, however it was pretty clear and fast once they received all the details. Highly recommended
Insurer: Pumpkin
By: Gabriella
They Came Through for Me Twice
Twice now, Trupanion has given me the financial ability to help my dogs in ways I could never have managed on my own. In 2020, my dog, Zima, was diagnosed with Wobbler's Syndrome. Through Trupanion, she got to live a quality life for another 2 1/2 years when most Wobbler's victims don't live more than 6 months past the diagnosis. Recently, her sister, Zella, ingested a foreign body, and I could never have paid for the first step (surgery) by myself let alone the critical care she underwent in the days following the surgery. Unfortunately, Zella only made it 2 weeks after blockage, but I know her vets and I were able to provide her with every possible chance towards recovery.
Insurer: Trupanion
By: Chris Tucker
easy website and reasonable pricing…
easy website and reasonable pricing thank you
Insurer: Nationwide
By: customer