Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


January 13, 2026

Helpful customer service

Friendly customer service. Explained coverage differences for different options in detail. Good pricing. I used them for my two previous dogs, and they were great.

Insurer: Nationwide

By: J Piecara

January 13, 2026

Terrible Company

Terrible company. Has denied every claim. One claim they approved then removed after treatment. Horrible to deal with. Don’t waste your money.

Insurer: Trupanion Canada

By: Kim

January 13, 2026

Medical costs for pets can get…

Medical costs for pets can get expensive but Trupanion covered most of the bills and they a big help.

Insurer: Trupanion

By: Umberto

January 13, 2026

Thank you!

Thank you for giving me the best price possible :)

Insurer: MetLife

By: Nicole

January 13, 2026

Worth it, Not Going Back

I got this policy for both of my pets 2 years ago. I will admit that I got mad because my rate went up for my dog this year, but then a few months later my dog started having seizures. I was able to get her the best possible care including an MRI because of her policy. I am so grateful for Trupanion’s check out option and I plan to have a policy for every pet I get moving forward.

Insurer: Trupanion

By: AnnaBelle

January 13, 2026

I'm happy with the service I've received.

I'm happy with the service I've received. Signing Charlie up for insurance was easy. I'm just not sure whether I received the 10% savings.

Insurer: ASPCA

By: Merle Adelman

January 13, 2026

Quick and easy!

Affordable plans and user friendly design

Insurer: Nationwide

By: Emily

January 13, 2026

Trupanion’s unwavering support has been a Godsend!

I have two French Bulldogs covered with Trupanion, Hazel Mae and Harvey. Hazel Mae had two mast cell tumors removed and had to go through chemo for a year. She has since had some very scary liver issues that so far have been treatable. All of these claims have been processed by simply submitting them through the app. No denials, no surprises and no fighting to get them covered. Without Trupanion’s support, it would have been a huge financial burden to getting Hazel Mae the care she needed. With Trupanion’s support, we were able to get an early diagnosis on her cancer and get her the treatment she needed to be cancer free for 6 months now! My husband and I will do everything we can for our babies, even if it means spending every last dime to keep them healthy. Thankfully, Trupanion’s support makes this a much more financially feasible goal.

Insurer: Trupanion

By: Pamela

January 13, 2026

I will not recommend MetLife pet insurance

I liked the responsiveness to claims and the help of the folks i talked to. I did NOT appreciate you charging me premiums for my healthier dog that is still living that would completely cover the max you might possibly pay out. My other dog used the max benefits last year and he had to be put to sleep. I paid WAY more out of pocket that metlife understandably wouldn’t cover. But there’s no way it makes sense to effectively drop my other dog because of that. You are constructively dropping my dog when you charge premiums equal to the max payout. I will NOT recommend you.

Insurer: MetLife

By: Andree

January 13, 2026

Healthy Paws was one of the best, now its cost prohibitive.

Healthy Paws was one of the best! Good coverage and claims response. Cost increases were acceptable, at about 10% per year. Then, suddenly, the rates have more than doubled. My daughter who also has her dog insured with HP, reported the same doubling of her rates. What gives?

Insurer: Healthy Paws

By: HK

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