Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Simple, Clear, Convenient
Considering I was having to wrestle back and forth with my FSA admins at the same time as submitting pet insurance claims, it was hard not to make comparisons. The process was simple, clear, and convenient.
Insurer: MetLife
By: Angella
I am very disappointed.
I am very disappointed.. the processing time has taken months and for how much we pay each month, that continues to go up each year, and you pay very little money back. We not only have a big deductible but what's with a Co pay on top of that? So basically you'll only get reimbursed about 25% of the bill..so frustrating!!
Insurer: Pets Best
By: Debz
Slow to no repayments game
They sit on claims until after the first of the year so they do not have to pay claims and count them to the next year's deductible. Still dont have our vet listed after about three years of using them...but they sure are good at getting their payments on time from us!!!
Insurer: Pets Best
By: Mike
Website is easy to navigate and shows…
Website is easy to navigate and shows up front prices.
Insurer: Nationwide
By: Dennis Dougan
Easy to follow instructions
Easy to follow instructions, reasonable rates, offered family plan and had what I needed in a plan
Insurer: MetLife
By: Valerie Guyer
Two major complaints
Two major complaints. The first is that we lost hundreds of dollars in our first year because we didn't know that they unreasonably do not pay out if you don't submit the invoices within a very short period of time (rather than the full year). We held off submitting because our dog was still experiencing health issues so we thought we would submit after we knew they were resolved. Second, we just received the notice of our third year's cost. It is 26.5% higher than the previous year! There is no universe where a three year old dog has a 26.5% higher risk than a two year old dog. I would not recommend Fetch to anyone.
Insurer: Fetch Canada
By: Earl Blacklock
Simple
Simple. Not too expensive. Good coverage. It's what insurance should be. No complaints.
Insurer: MetLife
By: Husky Dad
Avoid Pets Best – Costs Skyrocket, Claims Denied
Avoid Pets Best. What started as a $30/month policy jumped to $150/month in just three years, completely out of nowhere and with no changes to my policy or coverage. There was no clear explanation or justification for the increase. They also refused to reimburse a medically necessary dental surgery, claiming it was only covered if my cat had routine dental cleanings — a requirement that was never clearly disclosed and feels like an excuse to deny claims. Pets Best looks affordable at first, but once you rely on it, the costs skyrocket and coverage shrinks. I would not recommend this company to anyone.
Insurer: Pets Best
By: Yao
The easiest online quote to get
The easiest online quote to get. The coverages are explained clearly and the prices are affordable. This is also the only company I found that supports first responder and our military. It is greatly appreciated.
Insurer: MetLife
By: Jason Loescher