Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Worth the money for health of your pet
We are very impressed by MetLife’s pet insurance. We have done 10 claims and it is so easy and relatively quick to receive your reimbursement. I think the longest I have waited for reimbursement is around 2.5 weeks. It’s very easy to use the app to upload your receipts or vet notes and follow the process to your claim being approved and then the payment. We have reached out to customer service a few times and it has always been pleasant and quick. This will be our third year with Met Life for our pet insurance and we continue to be impressed by the coverage and the service. Thank you for making things easy.
Insurer: MetLife
By: Amber Patton
Financial Support when you need it
My overall experience has been positive. My claims have been paid timely. There was a period of a few months where PetsBest was updating software and it did seem the claims took about a month to process. When my claim has been denied I followed up with needed information (due to a newly adopted pet) and then claim was processed. I did a TPLO surgery on one of my dogs and was very please at the processing time and reimbursement. I have one pet on maintenance medication and have had no issues with claims being processed. I went 2 years having no need to process claims and then this last year we have had several needs and I have grateful to have this for my 3 dogs so I can make quality of life decision without having to heavily weigh in cost as I know after deductible I'll start to receive reimbursement. I recommend this company. My overall experience has been positive. My claims have been paid timely. There was a period of a few months where PetsBest was updating software and it did seem the claims took about a month to process. When my claim has been denied I followed up with needed information (due to a newly adopted pet) and then claim was processed. I did a TPLO surgery on one of my dogs and was very please at the processing time and reimbursement. I have one pet on maintenance medication and have had no issues with claims being processed. I went 2 years having no need to process claims and then this last year we have had several needs and I have grateful to have this for my 3 dogs so I can make quality of life decision without having to heavily weigh in cost as I know after deductible I'll start to receive reimbursement. I recommend this company.
Insurer: Pets Best
By: Robin Moreland
Awesome customer service…
I found similar coverage at a lower price. Love that! Also, the customer service has been phenomenal. I love speaking to an actual person. Stephanie helped me with so many questions while I was deciding to make a move. Quick responses and friendly service. Can’t beat that!! Thank you, Stephanie!
Insurer: Prudent Pet
By: Dog Mom
I believe the cost vs reimbursement it…
I believe the cost vs reimbursement it isn’t worth it. My dog has stops but when she has an allergic reaction to something they only covered $89.00. I am thinking with my next pet going with Lemonade.
Insurer: Trupanion
By: Lisa
Got this through my employer
Got this through my employer. Rate for prevention is feasible and signup is easy
Insurer: MetLife
By: Olive Bouapha
MetLife Pet Insurance is very fair and…
MetLife Pet Insurance is very fair and easy to work with. Their claim process is clear & straightforward. My covered claims have been paid.
Insurer: MetLife
By: Ronald Sabo
Simple Process & Fair Pricing
The online process was very simple and easy to understand. I have been wanting to get insurance for my pet for a while now and the pricing for Nationwide was a fair price and will cover many of our pet expenses.
Insurer: Nationwide
By: customer
Avoid — Claims Denied as “Pre-Existing” Every TimeI’m extremely disappointed with this…
I’m extremely disappointed with this pet insurance company. Despite paying premiums in good faith, every claim has been denied with the same blanket excuse: “pre-existing condition.” It feels like no matter what the issue is, they find a way to connect it to something vague in your pet’s past just to avoid paying. What’s the point of insurance if coverage disappears the moment you actually need it? The process is frustrating, time-consuming, and ultimately pointless. I strongly regret choosing this company and would not recommend it to any pet owner who expects real coverage instead of loopholes and denials. Save yourself the stress and look elsewhere.
Insurer: Spot
By: Michael S