Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
Other Categories
Very happy
Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.
Insurer: MetLife
By: Marnie Farlow
Well worth theMoney!…
I found it hard to get results when emailing the claim but we finally got there also it’s well worth the price to get the premium package. I was eventually refunded 90 % (after deductible)! I highly recommend spot pet!
Insurer: Spot
By: Karen Hirschboeck
I feel like I paid for insurance that provided absolutely no benefit.
My dog is 5 years old, and since the day it was born I have paid for MetLife Pet Insurance. I had never filed a claim until last month, when my dog developed diarrhea and I took it to the veterinarian. The vet recommended several tests to get an accurate diagnosis, including a pancreatic blood test. When I submitted the bill, I was told that the pancreatic blood test is considered a “routine test.” Really? I’m extremely disappointed. I’ve paid for this insurance for 5 years without ever using it, and now that I finally need it, nothing is covered. This situation is incredibly frustrating. I will be looking for another insurance company, and I definitely will not recommend MetLife Pet Insurance to anyone. I feel like I paid for insurance that provided absolutely no benefit.
Insurer: MetLife
By: Javier Narvaez
Great return for the cost
Great return for the cost! Easy to use claim process!
Insurer: Spot
By: Shannon Higgins
Worth the money
In all the years I have had this insurance, I always seem to get my premium back. I have been disappointed that they will not cover allergy shots and gland cleaning. However my last bill of $1055 for dental and shots - I got back $860.
Insurer: MetLife
By: customer
Great rates
Great rates. Super quick claims service. Buy it!
Insurer: Spot
By: Margo
Good response time
Good response time. It seems I pay a lot more annually than I get in return. Reevaluating.
Insurer: Pets Best
By: Mary Ann Matthews
Metlife is great
Metlife is great! I have been with them for a couple years now and this year I have been using it more than ever do to my senior feline have renal failure. The coverage is top tier for me and has covered all of my pets needs. My pet is my baby and I would do anything for him! Thank you metlife!
Insurer: MetLife
By: Diana
Premium going from $68 a month to over…
Premium going from $68 a month to over $90 a month when policy renews. I get this policy on a group discount from my employer (Last Lowe’s Home Improvement). A roughly 50% premium hike is absurd. I will be looking at other companies pricing to see if I need to switch.
Insurer: MetLife
By: Mark, customer
I was disappointed with my experience
I was disappointed with my experience. After receiving a $1,300 veterinary bill, my coverage only reimbursed approximately $25, which fell far below my expectations. Based on this experience, I would not recommend this service. I found that paying out-of-pocket directly through my veterinarian was more cost-effective, as they offered very reasonable pricing.
Insurer: Prudent Pet
By: shabbychicleayahoo.com