Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


February 21, 2026

I had an incident with my dog that…

I had an incident with my dog that required emergency treatment. The first part of the bill was $479. I was reimbursed $1. I understand I have a deductible and 10% copay but it seems that unless I have a bill that runs in the thousands Trupanion insurance is of little value to me.

Insurer: Trupanion

By: mom

February 21, 2026

It's easy to upload the needed…

It's easy to upload the needed paperwork, the reimbursement is quick. Customer service is helpful.

Insurer: MetLife

By: Vicki Jurica

February 21, 2026

I have no issues with MetLife Pet…

I have no issues with MetLife Pet insurance, it’s the best coverage for my fur baby boy!! The customer service staff are extremely knowledgeable and supportive to assisting with any matter.

Insurer: MetLife

By: Tess

February 21, 2026

Our First Claim…Easy and quick!

Our dog developed severe dental disease requiring numerous extractions and bone loss from an abscessed tooth. I was very happy about how easy it was to send in the bill from the vet and payment was issued in less than a week. Spot processed the claim in a fair manner and we did not have any difficulties. This was our first claim in almost three years of coverage so I wasn’t sure what to expect but am happy to say Spot provided the coverage we paid for and makes it very easy to submit your claim! Highly recommend them.

Insurer: Spot

By: Jen Ontiveros

February 21, 2026

Quick and easy claims processing

Very straightforward process with claims reimbursement. Easy and hassle free.

Insurer: MetLife

By: customer

February 21, 2026

The wonderful staff at MetLife make…

The wonderful staff at MetLife make your steps so much easier in assisting with questions and refunds. I have been a client for 10 years and planning to add their wonderful “Wellness” program for my Oriental Siamese!

Insurer: MetLife

By: Madeleine

February 21, 2026

I will not recommend your company

I will not recommend your company I’m stuck with it because it’s what my husbands company offers I have a Saint Bernard , he is so large, he gets two heartworm pills a month, so I bought a years worth, 24 pills total and you did not cover it. No amount of explaining could get anyone to understand he takes two a month because he’s nearly 200 lbs So over a year he needs 24 not 12

Insurer: MetLife

By: Brian and Diane Ouellette

February 21, 2026

Dog's ACL surgery

I normally don't put reviews out, however, I will for Healthypaws. For an insurance company they made getting my dogs 2nd acl surgery covered quick and easy. The reimbursement came just as quickly! They care and it shows, especially in the follow up email I received asking how she's doing.

Insurer: Healthy Paws

By: Kristin

February 21, 2026

We’ve just added our 3rd Shih Tzu

We’ve just added our 3rd Shih Tzu. We’ve had one chain and it was reimbursed quickly. Very satisfied with MetLife pet insurance!

Insurer: MetLife

By: Bob Longfield

February 20, 2026

Ease of process

Easy process and great deal.

Insurer: MetLife

By: Eli Perez

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