Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


March 12, 2026

Paws Above the Rest!

I’ve had different pet insurers over the years but kept switching because one thing or another didn’t agree with me. Spot is paws above them all. I did a lot of research when I decided to switch plans a few years ago and chose Spot after speaking with them. They had no problem covering my old timers, which is rare. In terms of policies, premiums, coverage and customer service, I’ve never been happier.

Insurer: Spot

By: Debbie

March 11, 2026

I want to love Embrace…but I don’t.

I want to love Embrace, but the rates at which my pet insurance has increased over the last 6 years makes it an exceptionally poor investment. By all rights, I have had very few (and all rather low-cost) claims, but the annual rate has gone up over $2000 (yes, you read that right). Meanwhile, a quote on a new policy with Embrace would cut the cost by over $800 (with no exclusions / no pre-existing conditions). Yet, they refuse to provide continuity of coverage at the newer member rate. The long and short of it is, you’re penalized for staying with them over a long time, and their customer service, while wonderful, is not worth being taken advantage of as they bank on customer inertia and fear of switching to make $$ on our lovable furballs. Truly unfortunate. Save your $$ and go with another company that will provide comparable (or even better!) coverage at a more reasonable rate.

Insurer: Embrace

By: Angie L

March 11, 2026

Unethical company

Premiums will more than double as pet gets older. My cat got diagnosed with a Heart murmur.. they doubled my premium the following renewal, then the following year they dropped my reimbursement and raised my deductible. So now that my cat has a condition, they find a way not to pay. And it’s too late to switch companies because now it’s a pre-existing condition.

Insurer: Healthy Paws

By: Danielle

March 11, 2026

Easy to sign up

Nice plans and very affordable

Insurer: MetLife

By: Victoria Pellot

March 11, 2026

Thank you very affordable

Thank you very affordable

Insurer: MetLife

By: Shakeema Jeter

March 11, 2026

The app was easy to understand

The app was easy to understand. the pricing and processing of the insurance was definitely reasonable. The app guided and explained everything about what you were buying for your pets needs.

Insurer: Nationwide

By: Catherine Hinkle

March 11, 2026

Competitive prices

Competitive prices. Website is easy to navigate.

Insurer: Nationwide

By: Jutta Moore

March 11, 2026

This insurance is a life saver

This insurance is a life saver. My pet has serious allergy problems and after I met my deductible they pay all but 10% of his monthly allergy meds. I have had this insurance on both of my pups and could not recommend it enough. You will never regret it.

Insurer: Trupanion

By: Stephanie S

March 11, 2026

All 3 of my dogs are covered!

All 3 of my dogs are covered, it is easy to register for the coverage. Nice choices of coverage.

Insurer: MetLife

By: Sherry Palumbo

March 11, 2026

I called customer service to change my…

I called customer service to change my account number for reimbursement . The representative sounded exasperated with me she sent me the email link ro make the change I asked her to wait on the line until I received it to avoid me having to call again. Waited a few minutes did not get the link she did not inform me it could take up to 30 minutes ro receive. So I waited on the line with her ( I thought) after 5 or 6 minutes I asked are you still there she was gone just hung up said nothing to me. I eventually received the link and made the change. You raise your prices every year the least you can provide is courteous service .

Insurer: MetLife

By: customer

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