Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
Other Categories
Five stars for insurance?!
Honestly never thought I'd be giving a five star review to an insurance company, but here we are! Our 8-year-old pup had to have TPLO surgery and the coverage/submission/claim process was easy breezy. I was shocked with how quickly we were reimbursed (literally 30 hours after the surgery), and it eased the financial stress significantly.
Insurer: Healthy Paws
By: Kari Ensor
Make a claim and they'll cancel your policy
I made a claim on my home insurance, they sent out a guy to take a look. After a few weeks we decided not to move forward with the claim, however because we had asked for a review - they have now declined to continue insuring us when we move house. After 4 years, I have to leave them ... because I made a claim. And yes, they replied saying contact them - I did, FOUR times. Over 3 weeks to get the answer - their agents are personable and friendly but bound by insane policies (and most of them also don't email you back as per promises!)
Insurer: Sonnet
By: James Caddy
Before I'm approved or my application…
Before I'm approved or my application reviewed for my employer-sponsored pet insurance you charge me $133? I'm not applying for rent.
Insurer: Nationwide
By: customer
Not Paying for Office Visit in the case of an emergency
While I understand that Trupanion does not pay for the actual office visit, not paying for one in an emergency is unacceptable. What is the point of having the insurance if it does not cover emergency care? When you have a pet and you want pet insurance, there are a lot of options. I chose Trupanion because of the coverage. I used in when my other cat was ill and his visits were covered. Your coverage has changed and I find it difficult especially when rates have more than doubled in the last few years, with less coverage. My personal health insurance is less with better coverage than you offer for a cat. Unfortunately, I am stuck with this as he now has an existing condition.
Insurer: Trupanion
By: Robyn
Dubious business practice
In my opinion, shared online by many, charging an enrollment fee is disgusting. Disclosing it quietly only at the final moment before payment is sleazy. The charge is at best a nuisance fee, at worst price gouging. While you pay a full first-month premium you are only provided minimal coverage. Surely that covers so-called "set-up" costs. If this is how Furkin chooses to nickel-and-dime customers at the onset of a relationship, it raises serious concerns about how they will behave when it actually comes time to pay a claim. It's great that ethical businesses do not emulate this business practice. Imagine if the coffee shop down the street informs you there’s a “Drink Initiation Fee” to cover the cost of setting up your beverage relationship. “It’s a one-time charge,” they say reassuringly and we won't charge it again tomorrow. Ha!
Insurer: Furkin
By: DAVID
It was simple to sign up for insurance
It was simple to sign up for insurance, and everything is laid out for you. All that's covered is displayed for you. So grateful I decided to sign up through my employer because all the discounts are amazing.
Insurer: MetLife
By: Krystle McDaniels
DO NOT GET METLIFE PET INSURANCE
HIGHLY RECOMMEND - DO NOT GET METLIFE PET INSURANCE. THEY DOUBLED OUR PREMIUM WITHOU NOTICE AND SAID ITS BECAUSE THE VET COST HAVE GONE UP. DO NOT GET MET LIFE PET INSURANCE!!!!
Insurer: MetLife
By: Gary Davis
Signing up for pet insurance was quick… Simple process and good coverage options
Signing up for pet insurance was quick and straightforward. I liked that I could choose the coverage level, deductible, and other options to fit my budget. The website was easy to use and everything was clearly explained. It gave me peace of mind knowing my cat will be protected if something unexpected happens
Insurer: MetLife
By: Layla
Good company
Good company, decent premiums. Responsive
Insurer: Spot
By: RAMZI E NAJJAR
Well I haven't used it yet so I hope…
Well I haven't used it yet so I hope its great I have been looking for pet insurance for my Lilly that I can afford so I will have to get her flea medicine its Braveto I hope it pays and her Ivertheart worm pills also. I will let u know more
Insurer: Nationwide
By: Deborah