Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


March 13, 2026

Website is easy to use

Website is easy to use, answered my questions. Price seems very reasonable.

Insurer: MetLife

By: Malcolm Peirson

March 13, 2026

Doubling police is criminal

15 years a customer. Multiple dogs over the years. I would’ve given them a four star if it wasn’t for what they just did. A loyal customer just got informed their policy will double. I can understand an increase but doubling a person’s policy overnight is criminal. Nobody in their right mind could think this is acceptable except for greedy executives that just wanna line their pockets.

Insurer: Embrace

By: Joy W

March 13, 2026

Best Policy for Gato

I compared a few pet insurances and with the help of a pet insurance consultant Joshua Sabado I was able to decide that for now Fetch is the best pet insurance for Gato, my cat. I hope I can give the same 5 star review when I need to use Gato's policy.

Insurer: Fetch

By: Claudia Sanchez

March 13, 2026

Great pet insurance

Great pet insurance. Easy and fast. I love fetch pet insurance

Insurer: Fetch

By: Serina

March 13, 2026

Disappointed

I am always disappointed by the amount Spot pays versus the amount my vet charges which is consistent with the rest of my area vets. This seems to me to be partial coverage. Nothing close to 80% for example. And it doesn't seem to matter whether we are talking about shots or wellness exam or an illness exam. I am reconsidering using Spot moving forward because what I pay for it does not seem to be a good value relative to what they are covering.

Insurer: Spot

By: Nancy B

March 13, 2026

The insurance basically covers nothing

The insurance basically covers nothing, why am I paying such an expensive insurance for it to cover so little

Insurer: Trupanion

By: Claudia

March 13, 2026

Great Pet Coverage

Great pet insurance and so easy to manuver thru. My advice is to get the coverage of all three because you don’t know what your pet may need. The only regret I have was not getting my puppy full coverage. They are great at paying the claims pretty quickly. Within a week.

Insurer: Spot

By: Jacque

March 13, 2026

Mixed review

Excellent coverage, however price increased was unexpected last coverage period compared to previous coverage with virtually no explanation

Insurer: Spot

By: Leonard Di Risio

March 13, 2026

You changed my coverage after 12 years…

You changed my coverage after 12 years of being a loyal customer. I would like it back the way it was previously. This was due to a few claims that my pet had.I have paid my ever increasing insurance premiums without a complaint or hesitation. I always told fellow dog owners what good coverage I had. I guess that’s all changed now. I know there will be no response as there usually isn’t from large corporations. My policy went from 90% reimbursement with $100 deductible to 70% reimbursement with a $500 deductible. Raised my rates also but that is a minor complaint. You can complain all you want but nothing will change. It never does. Was a very good company until recently.

Insurer: Healthy Paws

By: Stephen sr D'amico

March 13, 2026

You can find better…

The lack of customer service is beyond unprofessional, especially when you need to speak to someone. Had my insurance set for my payday to take out and it literally to the minute of 12am will attempted to take it out when the funds are not even installed yet. To do is a business. I would think that it would have to operate during banking hours or business hours as my bank and employer do. So I asked if I could change it the extraction date, I've called several times waited on, hold. Finally spoke to someone after a 2 hour. Wait, and then still they told me I would have .to wait until it was repulled out of my account. And only then I would be able to call and make the changes. You cannot pay it on your own. As an average, Canadian payments and things have increased. So I do delegate my payments of importance around my paycheck. So for them, to pull out the money 10 to 15 days later, it ask me with nsf in a cancelation. I find sonnet, very unprofessional and anything that says it's good is probably a bot, and if you don't think it's a bot, the whole company is ran by AI. So there's that.

Insurer: Sonnet

By: Bianca Perez

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