Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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My experience has been poor
My experience has been poor. Multiple claims have been delayed over 10+ days, and I’ve received inconsistent answers from different representatives. I had to follow up repeatedly to get basic updates. Direct pay only worked once despite prior issues. The process has not been clear or consistent. Premiums are unaffordable and I had one premium for one pet jump up 49% in one year. I have warned family and friends about the poor communication and unreliability of trupanion.
Insurer: Trupanion
By: Jaesa Wright
Hopefully I'll get to experience a…
Hopefully I'll get to experience a break and the price because I do have to take my cat to the vet hopefully anything this pet insurance is worth it
Insurer: Nationwide
By: Regina Bronner
Metlife Better Deal
Had to get pet insurance when getting our Bernese Mountain Dog, required by breeder. They provided Fetch Pet insurance. It never paid hardly anything for any claim sent in. I was able to get a "Family Plan" here with MetLife Pet Insurance for 3 pets for less than what I was paying for individual with Fetch.
Insurer: MetLife
By: James Thorne
Losing my interest in recommending them
Once again they questioned the vet and their billing despite giving them the paperwork that was accepted in the past. Becoming too expensive. Went from $858.60 in 2023 to $3902.88 in 2026 for three dogs.
Insurer: MetLife
By: DW
mediocre customer experience
I wanted to renew a previous policy for my pet that I had with the price I was paying but I wasn't given that option. I had to apply for new coverage for less benefits.
Insurer: Nationwide
By: Andrea Regalado
Very affordable and great customer…
Very affordable and great customer service.
Insurer: Pumpkin
By: Nancy
Very Supportive and Fast
Previously I had Many Pets Insurance, and they did not pay me anything and raised my rates. Yoda has fallen pretty seriously ill recently, and Spot has paid our claims fast with no hassle.
Insurer: Spot
By: Jackie
Insurance for dogsEasy to use
Easy to use. Good EOB. I opted for preventative coverage. It’s perfect for my two dogs
Insurer: MetLife
By: Terri