Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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It is easy to get reimbursed within 10…
It is easy to get reimbursed within 10 working business days just as long you turn in your receipt from your veterinary. I have been with MetLife Pet Insurance for 3 years and very satisfied with their services.
Insurer: MetLife
By: Glenn A. Ignacio
Healthy Paws has always been wonderful…
Healthy Paws has always been wonderful to deal with. Very quick claim processing and most often what you supply is enough for them to process the claim without added delays. I have been with them since 2017 and will never go elsewhere! Thank you Healthy Paws for all that you do to make a stressful time so much easier.
Insurer: Healthy Paws
By: Denise
Great company
I'm glad I came across this company. The rates are very good. I have 2 cats Betty and Dale. My cat Betty is now 13 yrs old and Dale is 2 yrs old and I'm happy that both my cats are insured with this company. Highly recommend.
Insurer: Spot
By: galen Klassen
Pet's Best Insurance
"I've had pet insurance with Pet's Best for several of my various dogs and my cat for a few years now. I've been very satisfied with their response time and they've been extremely helpful if I've had to make a phone call with questions about anything! I have recommended Pet's Best to several of my friends that have pets and I know at least one of them is now utilizing your services. Pet's Best policy premiums are in line and/or somewhat better than the other companies out there offering pet insurance. It's especially helpful to know I can choose my own deductible rate, among other options. Thank you so much for everything!!!"
My Expensive Frenchie
What an amazing company. I've been with Pets Best for six years and wouldn't have financially survived without them. I have a very high maintenance and allergenic girl that wouldn't have made it these last six years without frequent visits to the vet. Claims are easy with no questions asked...Other companies would have been justified to drop us with every other month vet claims, but they stuck by us only slightly raising our rates this year (2026) with a letter stating the increase was due to inflation and not our claim history. A company we will not leave. Heros in my book...
Not really sure why I’m investing in…
Not really sure why I’m investing in this insurance. They deny almost everything!!
Insurer: MetLife
By: Penney Davis
The representative did fine but I think…
The representative did fine but I think I’m being charged too much. They’re making me pay two months and I’m just adding a dog. I already have insurance with you.
Insurer: Nationwide
By: customer Kathy glasgow
SHAME ON HEALTHY PAWS
I have been a Healthy Paws customer for 12 years. The price started at $36 a month with a $100 deductible and 9o% reimbursement. It eventually went up to $153 a month with the same plan. With no other explanation other than my dog was now 12 yrs old and had 2 cancer surgeries Healthy Paws decided to change my plan to $104 a month with a $500 deductible and a 70% reimbursement. My dog gets monthly allergy shots for around $200 a month so while my monthly payment was reduced to $104, it’s still costing me much more monthly with a 70% reimbursement. I called to ask to be put back to my original plan and was told that couldn’t happen because my dog was a sickly senior. Now when I try to log into my Healthy Paws app it says “HPPI App” wants to use “Chubb.com” to sign in. It also says “this allows the app and website to share information about you”. The choices are to press cancel or continue. So Chubb has decided I can only sign into the app if I allow my information to be shared with whomever they choose. That is a wild invasion of privacy. I’m not even given the option to opt out of this! I called to complain and was told that I can email my claims in rather than use the app. Now I have no access to my dogs records from the last 12 years. I emailed my claim in and had no receipt acknowledgement so I called to make sure my claim was received only to find out that I was given the wrong email address. This is my second review of Healthy Paws on Trustpilot. After the first one I was given the courtesy of a reply from Trustpilot saying they contacted Healthy Paws on my behalf as well as the MANY others who had the same issue with Healthy Paws. Trustpilot’s email to me said that Healthy Paws would like to talk to me. Healthy Paws has my address, phone number and email and yet I haven’t heard a word. So I called Healthy Paws and read them what Trustpilot said. I was told my conversation was being recorded and that there would be a “ticket” of my complaint forwarded to management. That phone call took place 5 weeks ago. If you are new to Healthy Paws do yourself and your pet a favor and cancel immediately and find a trustworthy, reliable company with some integrity. I have friends who have switched to ASPCA, Lemonade, and PetsBest and they are very satisfied. Now I’m trying to get a copy of all my dog’s records without much success. They know they have me over a barrel because I can’t switch to another company with my dog’s preexisting conditions and her age. Chubb is exhibiting their greed and exploiting senior pets and their owners. They should be shamed out of business.
Insurer: Healthy Paws
By: Janice Giacobbe