Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


April 18, 2026

It has helped

It has helped, once the deductible was met, to be able to afford the vet visits on illnesses. But I wish I knew before hand that they had special coverage for vaccinations or neutering, because all that was not covered.

Insurer: MetLife

By: JUDY

April 18, 2026

Quick on reimbursements

Quick on reimbursements. Good value for the money.

Insurer: Pumpkin

By: Gena

April 18, 2026

Skyrocketing premiums

They state they don't raise rates for claims, but my premium has tripled over several years. I reduced coverage from 70 to 60% recently because of cost, changed my mind, called back the SAME DAY and they won't allow 70, 80, or 90% coverage anymore. When you ask them why you just get nonsense answers with no evidence such as "rising veterinarian costs, local rates". They have corrupt business practices and then you're stuck with them.

Insurer: Healthy Paws

By: Christina McDonnell

April 18, 2026

The service I have received over the…

The service I have received over the past several years has been excellent! Great communication and customer service. However, I feel that the premium rates have skyrocketed to the point where I'm paying a whole lot more and getting a whole lot less. Monthly premium went from around $160 to over $240!! There have been no big claims at all! I had no choice but to cancel.

Insurer: MetLife

By: J Lomeo

April 18, 2026

It’s basically catastrophic insurance

It’s basically catastrophic insurance. To pay $120/mo then have a $550 deductible PER CONDITION, then to be told it doesn’t cover the office visit when our dog sliced his foot and needed stiches, doesn’t help us much.

Insurer: Trupanion

By: Susan

April 18, 2026

It really is the best!

Our dog had been sick for days vomiting and refusing food, and because his X-rays showed gas buildup, our veterinarian decided on the fourth day to take him into emergency surgery to explore if there was a non metal obstruction in his intestines. Lo and behold, he had swallowed rubber from who knows where and it had completely blocked his small intestine! Because of the hospitalization, medications, and surgery, my husband and I had enormous bills which we had to split between credit cards. We'll do anything for our sweet pup, but it was a huge financial burden. We are so grateful to have Pets Best insurance!!! Within a few days, we heard from them that we'd met our deductible and received a line by line statement showing the majority of costs had been covered after the co-pay. I will never stop recommending pet insurance, specifically Pets Best, to my friends and coworkers with dogs and cats. This company has given us the ability to treat our pet without hesitation during medical emergencies like this one. It's worth it 100%.

Insurer: Pets Best

By: Jen

Useful
April 18, 2026

Chief’s Review

So far Embrace has been excellent. They made it easy to set up and the cost seems reasonable. If I make a claim I will write another review.

Insurer: Embrace

By: Jon Worrall

April 18, 2026

I can always rely on my pet insurance…

I can always rely on my pet insurance plan and not hold back bringing my pets to the vet from worrying about costs. I can confidently bring them in knowing I won't have to pay too much out of pocket after the fact.

Insurer: MetLife

By: Kalvin

April 18, 2026

Poor coverage and rising cost.

Poor coverage. High cost. Difficult time getting full coverage on submitted claims.

Insurer: Nationwide

By: Jeri

April 18, 2026

Healthy Paws allows us to get our dog the care he needs

Healthy Paws has excellent coverage for non-routine care and processes claims with astonishing speed. They are clear up-front that they don't cover routine care or exam fees, even if the exam is for a non-routine problem, but they do cover a wide range of rehab in addition to surgery, as well as any emergency expenses. Our premium started at just over $40 and has risen to just over $120 in five years, but I still consider this a good value for the peace of mind and breadth of coverage. However, our dog did just turn 7, and it appears the policy will drop to 70% coverage with an increase to a $500 deductible when we hit a new policy year. I know there is currently a lawsuit pending. If these changes are made alongside a premium increase, my 5-star rating will drop.

Insurer: Healthy Paws

By: Beth Potter Knees

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