Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I am very displeased with my service of…
I am very displeased with my service of pumpkin as a consumer. First of all I was misled greatly when choosing a plan and deciding to use pumpkin for my pets insurance. I was essentially told whatever I wanted to hear, just to get the sale. I was told claims are processed within in 5 business days, both of my claims took 2-3 weeks. Out of both of those claims I paid $1000.00 to providers, pumpkin covered $0.00. Pumpkin used a blanket term of “pre-existing” their favorite term because it automatically makes they pay their consumers nothing. I was told since my pets condition had been dormant, It would be grandfathered in and covered, yet surprise, surprise, that’s not at all what happened. Not to mention the second claim had absolutely zero to do with his “pre-existing” condition. I am a sick and disabled veteran and don’t have the energy to call and deal with this, but shame on you pumpkin and your corporate greed. At the end of the day, I’m just another $160 a month to you, and it’s very disappointing you are doing this to your customers.
Insurer: Pumpkin
By: Tj Silva
Easy to sign up
Easy to sign up. Met my specific needs and situation. Great coverage and reasonable price.
Insurer: Sonnet
By: Stephanie Downton
They used to be good. Not anymore!
They used to be good. But, once you renew your policy, they start doing whatever they can to deny claims, their responses get slower and slower, and their prices go up. They try to relating EVERYTHING to a prior condition in an effort not to pay the claim. My dog recently visited an ER because she had bloody diarrhea. They denied the claim because she has a previous condition of osteoporosis-artheritis. Huh??? No longer happy - at all!
Insurer: Embrace
By: Michael C.
Nationwide seems to be the best Pet insurance I have found, and I am glad that I found it after checking so many.
Yes this company is offering the best insurance for my Chloe.
Insurer: Nationwide
By: Aida Castro
Fees
I think your monthly premiums are fair. I do wish you would be a little bit more faster when pay back customers.
Insurer: Spot
By: Linda Huffman
New Satisfied Customer
We recently signed up for pet insurance. I was impressed with Prudent Pet's options and rates from the start. Then I needed to contact their customer service, which was stellar, to make some changes. They were responsive with a quick turn around and willingness to assist. We haven't had to file a claim yet but hopefully it will be as easy as making changes to our policy.
Insurer: Prudent Pet
By: Katy
I have used Metlife pet insurance for…
I have used Metlife pet insurance for the past few years and very happy with how simple it is and how quick the money comes back.
Insurer: MetLife
By: Beth Defranco
I compared prices and services with…
I compared prices and services with other companies, and this seemed to be the best choice for coverage and price.
Insurer: Nationwide
By: customer
American Bully Ares
Since 2021 we had our American Bully Ares, we had Pets Best Health Insurance. After two years he developed head tremors and epilepsy, Thanks to Pets Best insurance we were able to provide Ares with the best healthcare available because of Pets Best affordable insurance. We were always reimbursed for 90% of up-front costs on claims. Payments were always refunded in allotted time. Unfortunately we lost Ares March 05, 2026 he didn’t recover from his palate surgery to help him breathe better. Through this horrible time Pet best was with us through the process, and we are extremely thankful for them! Ares claim was $8983.55 , Pets Best refunded us and the hospital on claims.
Insurer: Pets Best
By: Chris Maddeford
Claims are easy to submit
Claims are easy to submit, and fair payment is made based on your plans qualifications. I know what to expect each time I file.
Insurer: MetLife
By: customer