Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Efficient claim process
The process to submit the claim for the services received for my dog has been efficient, easy to upload receipts online and fast response on the status as well as direct payment to my account. The explanation of benefits covered is clear, although would like to see a higher amount for coverage under the wellness plan given the cost of the quarterly insurance payment, specially for healthy dogs that are current with all of their vaccinations. Other than that PetsBest has been great!
Easy to fill out the form
Easy to fill out the form, quote with all coverages listed in seconds, easy to pay and enter credit card information.
Insurer: MetLife
By: Jessica Lamm
Easy process
Great easy experience with superior rates.
Insurer: Nationwide
By: Chuck Stump Jr
Reliable, fast, quiet, and frictionless
Reliable, fast, quiet, and frictionless Honestly, when your pet is healthy, you don't want to hear from your pet insurance. When your pet is sick, you only want them to hold their end of the contract and pay for what's agreed upon. When our cat Cassie died after a battle with aggressive cancer, Healthy Paws went through all the claims and medical history without any friction and paid what they had to pay (about $16,000 in total). They did send condolences (an auto-generated email, of course), but that's not going to matter when you're heartbroken. What did matter was the comfort of knowing we didn't have to skip Cassie's treatment out of financial burden. When it was time to say goodbye to her, we did it with her end-of-life comfort in mind, not out of financial stress.
Insurer: Healthy Paws
By: Oleg Kazantsev
Upfront pricing and easy choices!
Easy to choose a plan and up front description of what is covered and how the plan works. Reasonable prices for younger pets and offers peace of mind.
Insurer: Nationwide
By: RM
Pets Best has been wonderful for our…
Pets Best has been wonderful for our family. It has helped us not think twice to take our dog to the vet or ER when needed and it has saved us so much money! While their website does randomly crash from time to time, it is very easy to use and the payments are quick and direct deposit. Couldn't recommend more!
Insurer: Pets Best
By: Clifford
Easy!
Took two seconds, information was clean and comprehensive. Pricing was nice with internet and employer discount as well.
Insurer: MetLife
By: Hunter Hausler
Quick to deny every claim
I went with Trupanion for many years and opted for Pets Plus because it was cheaper. You get what you pay for. Trupanion were a dream to deal with compared to this company.
Insurer: Pets Plus Us
By: Kevin
Latest 1 comments
Totally agree with this comment. They wore me down to the point i just gave up.
Have not filed claim yet but so far customer service is great
I have not filed a claim yet, but their customer service when signing up is really thorough. I felt I fully understood the policy before payment, unlike other providers. I then got a really clear document emailed to me that explains the policy. I asked one follow up question and got an immediate email answer. So far very happy, and the price is very reasonable.
Insurer: Lemonade
By: Kelly