Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
Other Categories
Excellent customer service
Pets Best has always been fair, convenient and expedient with claims and all other correspondence. The price is great for such great coverage and service.
Discount for completing quote online
Discount for completing quote online and ability to select family vs individual plans for multi-animal household.
Insurer: MetLife
By: Phoenix
I recently switched to Nationwide for…
I recently switched to Nationwide for my pet's coverage, and the experience has been exceptional. The primary driver for the change was their comprehensive Wellness Plan, which offers significantly better value than my previous provider.
Insurer: Nationwide
By: customer
We have had Embrace for the past 8…
We have had Embrace for the past 8 years for our 2 dogs and 5 cats. Overall I think they have been very fair until recently . I have been accustomed to modest price increases each year. Two of my cats turned 15 since our last renewal and when the policy came up for renewal the price jumped over $600 a month. These are fairly healthy cats but do have a few preexisting conditions now. I am left with no choice but to cancel their policy since they clearly do not care about insuring cats in their super senior years. Buyer beware if you take excellent care of your cats and they live a long time. Very disappointed in this company.
Insurer: Embrace
By: Allison Howenstine
Great customer service
Had a price increase in my area, called customer service to explain - I spoke to Jennifer E who was absolutely amazing at explaining, and helping me resolve my issue. I have never trusted insurance before I spoke to her! Thank you Jennifer! Will be staying with Fetch
Insurer: Fetch Canada
By: customer
Very disappointed with this company
Very disappointed with this company. I’ve been with them for 6 years and now they charge 185.00 a month and deductible of 750.00 and only 60% back when it used to be 80%. Go with a Canadian company this one is shit now. Don’t waste your time. It’s a run around and not worth the insurance anymore. I can’t change because of pre-existing health and it’s so shitty. Don’t do it. I started with paying 70$ a month now it 185.00 a month. Horrible and they make the choice they keep what they want to. If I can save another family money I will. Not worth it anymore. Years back it was fine not anymore.
Insurer: Fetch Canada
By: Maggie Johnston
The process was easy
The process was easy, and they helped me find the best coverage for my needs.
Insurer: MetLife
By: Oscar
Nationwide is the worst
Nationwide is the worst. They yearly cap every single illness, injury or service and they must use a 1980 reimbursement table. My dog had dangerously high liver values and had to be hospitalized for 2 days. My bill was $8000 and after much fighting, they paid $2000. After 9 years of 2 dogs premium payments and their claim that they provide “peace of mind in case of hospitalization” I was expecting the payment to be the other way around. Get a plan that pays a percentage like 80% 70% so at least you can plan and budget.
Insurer: Nationwide
By: diane Straub
My recent two claims were paid out much…
My recent two claims were paid out much quicker than usual so I definitely appreciated that but MetLife is more expensive for less coverage than other companies so I cannot give five stars a lot of competitors I would be paying less money each month with an endless amount of coverage instead of only two dogs for $5000 coverage per year
Insurer: MetLife
By: Debra F