Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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On 7/27/26 I called customer service…
On 7/27/26 I called customer service and spoke with Elizabeth about Gunther’s renewal for insurance. I was not happy abut the new renewal amount and Elizabeth assured me that we could work out something. We have been customers for over 16 years and have insured 4 of our fur babies with Fetch. True to Elizabeth’s word she did just that. It was a big relief knowing that we could stay with Fetch, a company we knew and trusted. Thank you so much Elizabeth. Lshipmon
Insurer: Fetch
By: Lutetia S
Easy!
My review is for how easy & straight forward it was to sign up & get benefits for my cat! The price is affordable for me as a single person working a part-time job with no kids.
Insurer: Prudent Pet
By: tajinique
I haven't used the actual MetLife pet…
I haven't used the actual MetLife pet insurance yet thankfully but I purchased it because it was slightly cheaper than what I had before & it covered 80% of the cost instead of just 70% however they do change the price on you from one page to the next until you get to the actually payment page so watch out for that.
Insurer: MetLife
By: Jennifer Williams
Be prepared and plan ahead
Plan was affordable and covers a lot of unnecessary expenses I would otherwise have to pay out of pocket with no reimbursement from anyone.
Insurer: MetLife
By: Andrea Peden
Prompt Processing and Payments!
I have had two dogs insured by Pets Best for a number of years. With every claim I have submitted, both the processing and payments of claims has been very prompt! I, also, appreciate the variety of choices for deductibles and reimbursement. Customer Service has been courteous and thorough. I highly (and often) recommend Pets Best!
Saved my pet
I felt like I couldn't afford pet insurance, now I can't afford to be without it.
Figo is a great insurance
Figo is a great insurance. It's so user friendly in filing claims, explanation of charges & credits is clear & precise. Getting refunded is quick & effortless! You can pick your type of coverage needed. We have definitely saved a lot on vet bills. We got Figo insurance through Costco which added to the savings.
Insurer: Figo
By: CHRISTINA
My policies increased by 57%
The customer rep was very helpful, knowledgeable and friendly. However, I am very unhappy with the fact that my premiums increased 57%. As a result I have had to reduce my coverage. If this happens again next year I will be changing my insurance company.
Insurer: Fetch Canada
By: Roxy