Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Happy Customer
The website is easy to manage. The claim response is timely; great customer service. I just wished that the sticker shock to insure pets over 10 years wasn’t so much even for pets that have been relatively very healthy.
Insurer: ASPCA
By: Verónica Seivert
Best decision for my dog
I had healthy paws since my dog was a puppy. Initially i wasnt sure if i wanted a pet insurance but i wanted to make sure i dont have to to through an internal battle when it comes time whether to treat my dog with whatever treatment she needs due to high vet bills. Needless to say, now that she is 14years old, she has had multiple vet visits including specialist visits. Insuring her through healthy paws was the best decision i made for her. Healthy paws makes it even easier on pet parents. Their review doesn’t take weeks. I always got EOB within 2 says and deposit soon after. Thank you healthy paws!
Insurer: Healthy Paws
By: Hannah Park
Cant beat the price
Good prices and very helpful throughout filling form.
Insurer: MetLife
By: Gail won several times
I was told one price and charged more
I was told one price and charged more. Bait and switch
Insurer: Prudent Pet
By: Rachel
The process is so easy
The process is so easy, and the coverage is very well priced. I have had Nationwide for 8 years, and they changed their policies for the worse last year. Looking forward to MetLife!
Insurer: MetLife
By: ISRAEL
Best of all pet insurance companies!
We have used several pet insurance companies in the 20 years of owning Yorkies. We changed to Spot two years ago - we couldn’t be happier. They process claims fast and get you the payments in record time. No other company has been this fast or good about coverage. It’s been wonderful knowing you can get great vet care and there’s help to pay for it! We highly recommend this company. Max, Lola & Rick & Kathleen
Insurer: Spot
By: Kathleen Amirault
I always like that Healthy Paws will…
I always like that Healthy Paws will talk to me, so far without robots! The increasing cost, however, is shocking.
Insurer: Healthy Paws
By: Randy Herman
Healthy paws is by far the best…
Healthy paws is by far the best insurance. Clear up front on what is covered and extremely fast processing. They hooked us during the pandemic when our cat was attacked and was almost dead. I had lost my job, my husband was furlowed. They made an exception and paid the amount that I would owe directly to the emergency vet. If it wasn’t for them, we would not have been able to save our animals.
Insurer: Healthy Paws
By: Krissi
I hate it and im canceling my…
I hate it and im canceling my subscription. Made an insurance claim and ain’t got no money reimbursed so what’s the point of paying my insurance if you’re not gonna cover for anything you’re just taking my money
Insurer: Pets Best
By: Edgar Guzman
Worst Pet's Insurance There Is.
Pets Best has to be one of the most fraudulent useless pet insurances you can possibly enroll your pet in. I have been an on & off customer with them with my dog since 2022. To start off, the insurance is too high if you want your pet to be fully covered. I’ve paid from $61 to $65 a month for health coverage since 2022. I have had to cancel my dog’s insurance twice because it isn’t affordable. My dog has had a healthy life. She is 3 and will be turning 4 next month. I unenrolled her in January 2026 & re-enrolled her in mid-April 2026. Within the 14 day “waiting period”, my dog had gotten sick. I had taken her to the vet and they ran several tests on her totaling up to over $1,900. She went in several more times to submit samples of her poop & pee which cost $150 or more. The vet proceeded to suggest that we take my dog to an animal specialty hospital and have to stay for minimum 24 hours. The animal hospital ran me another almost $5,000. She was diagnosed with an immune disease and has to be on meds and visit the vet for blood work twice a month. Each blood work exam is $284, along with her meds costing $262 a month. This totals up to $830 a month, PLUS the $61 I pay for her “PETS BEST health insurance”, you do the math. I submitted several claims for all of these vet visits and they were all denied. Understandable, this was all part of her “waiting period” which is extremely pointless because that’s not the way that life works. You don’t wake up one day and decide to be sick and run up several vet bills to almost $10,000. I called Pets Best and explained my issue to them & asked if I put claims in for her upcoming vet visits & prescriptions, will they be covered, the woman said “they should be”. Fantastic, I decided to stick with Pets Best with that answer. Moving along, May 2nd comes where she is NOW “fully” covered for any illness coverage. I couldn’t wait to get some help, finally! I took my dog two weeks after May 2nd to the vet for her regular blood exams that she has to complete for life, she still isn’t doing well. I submit a claim for this $284 vet bill on Pet Best claim center and within 2 days it gets denied. I called the next morning asking what’s going on, the waiting period is over, why aren’t my dogs vet bills covered? After being transferred, the lovely lady states that absolutely NOTHING will be covered regarding my dog’s illness since it was diagnosed during the GREAT 14 day waiting period. Incredible. I wouldn’t be able to live with myself knowing there’s a sick pet under my company’s policy and knowing that we won’t cover ANY of their bills. This is some sick coverage. This is why people put their pets down because of inconsiderate policies like this. How dare Pets Best not cover any of my dog’s NEEDED MEDS & VET VISITS! This is entirely wrong. Something needs to be done. I am fine with not getting my money back for her vet visits & animal hospital bills, but to not cover any of her necessities even after the policy has fully kicked in? Have a heart. This is beyond me how anyone would be okay with this. What is the point of pet insurance? Pets Best is doing it all wrong. Action needs to be taken for situations like this. Incredible. The name does NOT suit your services.
Insurer: Pets Best
By: Katelin Toledo