Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


June 05, 2020

Healthy Paws is THE BEST!

I cannot begin to express how grateful I am that we have Healthy Paws pet insurance. Up until now we have used it for small things like allergy testing and it was always easy and quick getting reimbursed. Then recently our Goldendoodle started having focal seizures. We got sent for all kinds of testing that was not cheap. I didn't even have to blink when thinking about doing the tests and affording them. He had the tests on a Tuesday and by that Friday I was reimbursed all but the vet exam at the specialist! I thought for sure this time they would need a bunch of further documentation to proceed but they didn’t! Just the invoice! All I got was an email asking how my dog was! They literally have been so easy to file claims with and have the money direct deposited back into my account quickly! I am ALWAYS more than happy to recommend them to anyone!

Insurer: Healthy Paws

By: Kelly

Useful
June 05, 2020

Excellent Pet Insurance

Thank you for your fast response for my claim for my cat's visit to her vet. It is nice to know you are out there helping with the expense when my cat needs care at the vet. :o}

Insurer: Nationwide

By: Lois

Useful
June 05, 2020

Excellent customer service

Great service and follow up. Used to take a long time for claim to be completed but now it’s very quick

Insurer: Nationwide

By: Pat

Useful
June 05, 2020

QUICK Reimbursment of claim

Claim was easy to file and received reimbursment in a week.

Insurer: Nationwide

By: Lisa

Useful
June 05, 2020

I am very pleased with my insurance so far.

So far, I am very pleased with the ease and responsiveness of Nationwide insurance.

Insurer: Nationwide

By: Cary

Useful
June 04, 2020

Excellent timing, fast claim review!

My dog got ahold of a corncob and was vomiting within a few days. Took him to the vet since we were overly cautious - multiple xrays, blood work and fluid racked up around $800 in costs. Nationwide processed my claim within 4 days, and with their new direct deposit tool, processed payment within 5 days of my dog receiving care. Our pup is doing great and we didn't have to worry about finances because Nationwide had us covered. Thank you!

Insurer: Nationwide

By: Jordan

Useful
June 04, 2020

The insurance coverage and reimibursement process worked well

I really liked the quicker direct deposit for submitted claims as compared to last year.. Great improvement.

Insurer: Nationwide

By: John

Useful
June 04, 2020

Excellent

quick service and helped with the cost

Insurer: Nationwide

By: kaella

Useful
June 04, 2020

very accommodating

very accommodating, claims easy to submit and payment is received on a timely basis.

Insurer: Nationwide

By: Lorraine

Useful
June 04, 2020

I highly recommend Nationwide Pet Insurance

Nationwide is super simple to file a claim on line. And they pay the claims in a very speedy time.

Insurer: Nationwide

By: Carol

Useful

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