Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


June 12, 2020

Quick and easy claim process, with a fast payment!

I've had Nationwide insurance for my dogs for a while now and I've never had any issues when filing a claim. The claim process is easy to follow and file. I've received my payments quickly after sending in the claim, usually within the same week, if it was submitted on a Monday. I always receive an explanation of what was paid and what wasn't and the reasons why/why not.

Insurer: Nationwide

By: Kimberly

Useful
June 12, 2020

Recently got the insurance for my Dog…

Recently got the insurance for my cane corso pet. It was a smooth process not much hassle free.

Insurer: Prudent Pet

By: Avinash

Useful
June 11, 2020

Fair, Fast and Easy Claims Processing

Claims processing is very quick and easy. Always fair. It's really great that everything can be processed online and claims payments transferred directly to my bank account. No problems in over 15 year, probably 20 years I've used this service for several of my dogs.

Insurer: Nationwide

By: Steven

Useful
June 11, 2020

Thank goodness for Nationwide Pet Insurance.

My girl had to have a growth removed. My insurance paid the majority of the bill, and a partial on all of her follow ups. Submitting the claims thru my VitusVet app could not be any easier.

Insurer: Nationwide

By: Michelle

Useful
June 11, 2020

I recommend Embrace Pet Insurance!

They are quick to review claims.

Insurer: Embrace

By: Michelle

Useful
June 11, 2020

Great service, fast response on claims.

This is a great company. They make filing claims so easy and the turn around time is amazing. I have a cat and a dog and both are on Nationwide insurance plans. Very happy.

Insurer: Nationwide

By: Karen

Useful
June 11, 2020

very happy with this payment

Happy with payment

Insurer: Nationwide

By: PATRICIA

Useful
June 11, 2020

Nationwide is great for our pet!

It’s such a relief to get help paying for our pets vet visits whether s routine or emergency.

Insurer: Nationwide

By: Sheri

Useful
June 11, 2020

So worth it!

I couldn’t be more happy I got Nationwide pet insurance - my pet protection and wellness. It has been amazing for my Great Dane, who has a hefty bill anytime she goes to see the vet. My only complaint is I didn’t get it sooner! They cover everything, as long as it isn’t pre-existing, and make the cost of owning an animal so much more affordable. Their online app with claim filing makes the process so easy and straightforward. Reimbursement is quick and easy.

Insurer: Nationwide

By: Eli

Useful
June 11, 2020

Best thing we did for our senior dog

Getting Nationwide's Pet Insurance is one of the best things we did for our senior dog, wish we had done it sooner! 9 months after getting the insurance our poor pup had a major injury which required several surgery's. Nationwide was easy to submit claims to and very fast on payment. I told my husband, I bet they will cancel us next year because we have been so costly to them...but no, we were not cancelled and our premium did not go up anymore than it would have without any injuries! We highly recommend Nationwide! Thank you for helping us take care of our furry family member!

Insurer: Nationwide

By: Pat

Useful

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