Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Nationwide is the best.
I needed to take Abby to an emergency hospital. Thank goodness she's fine. I submitted my claim to Nationwide on line, attached relevant materials, and reimbursement of costs made in approximately a week.
Insurer: Nationwide
By: Barbara
I recommend this Policy to every dog owner I meet.
I am very pleased with this insurance for my dogs. I have had occasion to use it for very expensive Vet care, and am thoroughly please with the service, ease of filing a claim and the rapid and seamless payment of my claims.
Insurer: Nationwide
By: Gala
Very Pleased with Claims Processing/Payment
Thank you Nationwide for processing and paying all claims that have been submitted due to our Twinkles' injury. Being surprised by her suddenly no longer walking we had no idea what to do. All services have been processed and paid promptly which allows us to continue Twinkles' treatment and therapy (minus the $100 annual deductible).
Insurer: Nationwide
By: Margie
NATIONWIDE PET INSURANCE IS THE BEST
The online claims module is easy to use and payments are made promptly. I have no complaints.
Insurer: Nationwide
By: Timothy
amazing coverage and quick reimbursement with major surgery
My dog got a quite expensive knee surgery on a Friday, healthy paws covered 80% no questions asked, and I got my money deposited into my account the next business day. highly highly recommend. It’s been a breeze with them and all you have to do is take a pic of the receipt and upload so it’s really easy. I’ve heard horror stories and it’s been 5 easy years with them.
Insurer: Healthy Paws
By: Meg
Great plan!
Took my puppy in for vaccinations and checkup, had my reimbursement within a couple weeks.
Insurer: Pets Best
By: Chris
Great coverage and speedy reimbursement
Our Dobie tore her CCL this year and had to have surgery. I was very impressed with Healthy Paws. We were able to get her a good surgeon and did not have to worry about the bill. They reimbursed 80% of it, with a short turnaround time, filing the claim was super easy and they also followed up to see how our girl was doing. They were recommended to me by a friend whose dog had to have surgery and I am glad I followed her advise and signed up our dog for Healthy Paws when she was a puppy. Highly recommend!
Insurer: Healthy Paws
By: Susanne
Thanks to Healthy Paws for Quick Reimbursement; Surely a Big Help in an already Rough Time.
I purchased pet insurance shortly after my then 7-mo old pup had a bout of throw-up/diarrhea combo and cost me a hefty $500+. At 4 yo, it’s been pretty uneventful until last April … It was emotional. Plus, worrisome and stressful. Worried-sick about my baby who is in pain, and yes, worried about how much it would cost, especially during the uncertainty of COVID. Filing Claims: as soon as vet bill was emailed to me, I attached same in my account (no forms) Claim Processing: was completed either by same afternoon or following day Reimbursement: when huge surgery bill came, they requested for medical records from vet; upon their receipt, it was processed by following day … and money was in my account by next day. As much as we love our babies, vet bills are often cost-prohibitive and does weigh into our decisions on plan of action. With all the stress and worry about your baby, for me, relieving some of the financial burden, when we’re talking lumpsum in the thousands, certainly helps a lot. So thankful for quick processing and reimbursement.
Insurer: Healthy Paws
By: Lilet
Easy to submit claim and fast return.
Claims are easy to submit and fast getting Payment. So glad we had pet Insurance to help us with our dog’s Unexpected root canal.
Insurer: Nationwide
By: Rick
Appreciate the promptness of payment.
I appreciate the promptness of payment on a claim. I have always received help when I have to contact the company directly. The agents I have spoken to are knowledgeable and have explained things to me that I didn't understand. As a lay person, that is important.
Insurer: Nationwide
By: Nanci