Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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convenient and fast claims filing
convenient and fast claims filing
Insurer: Nationwide
By: ARIEL
Having pet insurance makes decisions about medical care easier.
We adopted a dog with seizures knowing that could not be covered, but having coverage for everything else is a blessing. Our beagle-basset mix certainly has a lot of unusual problems! Some of our vet bills have been extensive. Nationwide makes it easy to submit a claim and get reimbursed promptly.
Insurer: Nationwide
By: Kris
Claims processing
We've recently had some medical issues with our English Lab, Tar, and we appreciate the ease of submitting claim forms on line and the quick turn around time in reimbursement.
Insurer: Nationwide
By: Annie
Quick and Easy
I went to an emergency vet visit off hours because I was afraid that my dog hurt herself playing ball. Was seen [relatively] quickly. I attached the email receipt to the online claim and received a reimbursement in under a week. Thanks!
Insurer: Nationwide
By: Gil
Seamless process and experience, and stayed true to reimbursement!
One of the easiest things I've ever done. I uploaded a picture of the invoice from the vet, and within days I was reimbursed directly to my bank account.
Insurer: Nationwide
By: Brian
Pleased
Great service and speedy payment of claims
Insurer: Nationwide
By: Michael
The tag “ Nationwide is on your side” is 100% accurate.
The claim process is extremely easy and the repayment of the claims I submit are so quick! The times I have had to clarify information with a Nationwide staff member, they were always so friendly and helpful. This is truly a great company to work with. I wish I had signed on with them sooner!
Insurer: Nationwide
By: Gianna
Very easy and convenient
I’m very pleased and impressed with the ease of filing claims thus far. My only recommendation would be to inform customers of the direct pay from the onset. It was a little frustrating to find that my first claim was sent via mail (especially when I’m not home in NYC due to COVID)
Insurer: Nationwide
By: Matthew
Great Claims Experience
I have Whole Pet with Wellness coverage. It isn’t cheap but it sure helped me out with two recent vet bills totaling near $1000. Since I had already met my deductible, I hoped for the full 90% reimbursement and I was not disappointed. Not only were the claims paid in full at the 90% level, they were paid and the money in my account within 5 business days (I signed up for free electronic payment of claims). It was an end to end easy and quick experience and I was very happy and impressed!
Insurer: Nationwide
By: Usha