Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Excellent customer service
Great service and follow up. Used to take a long time for claim to be completed but now it’s very quick
Insurer: Nationwide
By: Pat
QUICK Reimbursment of claim
Claim was easy to file and received reimbursment in a week.
Insurer: Nationwide
By: Lisa
I am very pleased with my insurance so far.
So far, I am very pleased with the ease and responsiveness of Nationwide insurance.
Insurer: Nationwide
By: Cary
Excellent timing, fast claim review!
My dog got ahold of a corncob and was vomiting within a few days. Took him to the vet since we were overly cautious - multiple xrays, blood work and fluid racked up around $800 in costs. Nationwide processed my claim within 4 days, and with their new direct deposit tool, processed payment within 5 days of my dog receiving care. Our pup is doing great and we didn't have to worry about finances because Nationwide had us covered. Thank you!
Insurer: Nationwide
By: Jordan
The insurance coverage and reimibursement process worked well
I really liked the quicker direct deposit for submitted claims as compared to last year.. Great improvement.
Insurer: Nationwide
By: John
Excellent
quick service and helped with the cost
Insurer: Nationwide
By: kaella
very accommodating
very accommodating, claims easy to submit and payment is received on a timely basis.
Insurer: Nationwide
By: Lorraine
I highly recommend Nationwide Pet Insurance
Nationwide is super simple to file a claim on line. And they pay the claims in a very speedy time.
Insurer: Nationwide
By: Carol
I'm very satisfied with the service
I love this company. Submitting claims are so easy and I get my reimbursements quickly. My monthly payments are very competitive and the coverage is excellent.
Insurer: Nationwide
By: Ariel
Awesome!
Quick and easy to submit claims! Excellent coverage!
Insurer: Nationwide
By: Andre