Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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The fact that all I had to was go to…
The fact that all I had to was go to the website and apply was wonderful
Insurer: Nationwide
By: customer Hadley
SP easy to register
SP easy to register, and covenient as payment will be deducted from payroll
Insurer: MetLife
By: Luviza Santos
I did a comparison of the 10 Best pet…
I did a comparison of the 10 Best pet insurance plans to find out which pet insurance will actually protect my 2-month-old puppy who is currently 18 weeks old. I chose Pumpkin pet insurance because Ms. Charlene Oliver provided me with her photo, CA license number and the direct website and instructions for me to verify that this is a legitimate business. I chose and paid for the annual Puppy Wellness Plan and the Accident/Illness Plan. My puppy has received all the puppy vaccines by April 18, 2026. The Pumpkin Pet Insurance website was very easy for me to submit the three (3) veterinary claims and between May 3 to 7, 2025, I received payments for all (3) invoices. After May 22, 2026, I'm going to enroll my older dog in Pumpkin Pet Insurance. I was unable to cancel the current pet insurance for my older dog even though they terminated the contract 03/30/2026.
Insurer: Pumpkin
By: Cruz
Fast refund for my claim
Fast refund for my claim! Very easy!
Insurer: MetLife
By: customer
The online quote experience was smooth…
The online quote experience was smooth and simple. I was connected with an agent who was super knowledge and very supportive in walking through my auto insurance policy I picked. Purathi was even willing to cobrowse with me to ensure I was comfortable completing my purchase. That was very nice.
Insurer: Sonnet
By: Charmaine Rhoden
Happy to have MetLife!
Super quick for payout. We did have to submit our docs multiple times but all good.
Insurer: MetLife
By: customer
First claim 4/16/2026
The coverage worked just as it was supposed to and my payment from Fetch was thoroughly explained.
Insurer: Fetch
By: Sandi L Heffner