Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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They are very quick with payments
They are very quick with payments. My only complaint is how much the premiums go up with pet’s age.
Insurer: Healthy Paws
By: carol eder-smith
Quick and easy
I bought Pumpkin insurance after my puppy’s first vet visit and was so surprised and excited to hear that I could submit a claim for that visit! The claim was easy to submit and was payed quickly ( within 24 hours). I couldn’t be happier.
Insurer: Pumpkin
By: Romayne
Processed my claim quickly and…
Processed my claim quickly and reimbursement was a speedy process as well! Thank you pumpkin.
Insurer: Pumpkin
By: Madeleine
Great experience
Getting the quote was simple and when decided to go with it the process was easy and painless, had a few questions so called got through to agent right away she was helpful and knowledgeable and answered all my questions for me.
Insurer: Sonnet
By: L. J
Excellent pet Insurance
I have had Healthy Paws Insurance for almost 8 years with my dog. It honestly was the best decision I made for my dog. It was so easy to put in a claim and receive the payment. I had to major surgeries for my dog and it was effortless to do a claim and receive the payments. I can not express enough how grateful I am.
Insurer: Healthy Paws
By: Lesley Lustig
I was very happy with the quick reimbursement
I was very happy with the quick turnaround in receiving my reimbursement. Also, there was always an email sent to keep me updated with the process so that I knew to log into the app to look at the status. There was a time that I needed to call and talk with someone over the phone and the person had excellent customer service skills. She went out of her way to be helpful, and I felt like it was genuine. I am so happy that I chose MetLife Pet insurance. I plan on having them has long as I have my cat.
Insurer: MetLife
By: Sherry Bancroft
Fast and Easy
Very easy to file claim and very quick response and reimbursement.
Insurer: MetLife
By: MEG
Excellent service
Efficient, easy to file claim, easy to receive payment
Insurer: MetLife
By: Kat
Fetch is the best pet insurance I have…
Fetch is the best pet insurance I have ever had. The claim submittal process is so easy and quick. Payment is easy and typically happens prior to the 2 weeks they ask for. I would recommend this pet insurance to everyone with a pet!
Insurer: Fetch
By: Dawn
Easy and quick process
Very easy to upload the documents. Prompt decision with clear explanation of benefits.
Insurer: MetLife
By: customer