Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Eased my worries during a stressful time
I made my first claim on my senior cat after having ensured her for several years, unsure of how much exactly would be covered as this was a large vet bill and my first time using pet insurance. I was overwhelmingly surprised and grateful about how easy it was to submit the claim and receive reimbursement. The entire process was so simple, clear, speedy, and made my life much easier during a stressful time in my life/my cat's life. She is now healing and expected to make a full recovery after her surgery, and I'm so grateful that thanks to Pets Best I wasn't worried about the monetary impact the surgery would have on my family. Would highly recommend for any pet owners, but due to my experience can particularly recommend for anyone adopting an older cat.
Insurer: Pets Best
By: Olivia
Pumpkin is prompt and efficient with …
Pumpkin is prompt and efficient with claims and payments. Excellent communication.
Insurer: Pumpkin
By: No name
Easy to File
I appreciate how simple it is to file claims (even if they are just going toward the deductible). This is how insurance should work. I appreciate and feel more confident in Pets Best because they don't do anything to hinder or delay the claims process.
Easy to submit claims & pretty fast…
Easy to submit claims & pretty fast returns.
Insurer: Nationwide
By: Wendy
Fast easy
Fast easy, only complaint I could not just add her to my current policy that I have for my other dog
Insurer: MetLife
By: Anthony Papa
This pet insurance is great
This pet insurance is great. They cover most of my pet visits and I receive payments on pharmacy and any medical procedures done.
Insurer: Trupanion
By: Liz
My dog had a medical emergency and…
My dog had a medical emergency and Trupanion helped saved my dog’s life. I’m so grateful for this insurance. The claims were paid quickly and directly to the vet
Insurer: Trupanion
By: Madelyn