Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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A Very Happy Customer!
Trupanion is absolutely amazing! I am a 55 year old woman and have my first dog ever. My husband and I adopted him when he was two. The first years of having him we did not have insurance for him. Later a friend mentioned it would be a good idea and told us about Trupanion. Trupanion has been so helpful with everything! The turn around for the reimbursement has been great and they really honor their word with the support they give! I would recommend everyone with a pet consider their coverage. It has already paid for itself! Thank you Trupanion for all that you have done for our boys continued health! Sincerely, Suzy
Insurer: Trupanion
By: Suzy
Easy to deal with haven't had any issue with payments.
Easy to deal with haven't had any issue with payments.
Insurer: Trupanion Canada
By: Delores
Daisy Jane's!
I usually wait and send in a few invoices at a time. I was a bit worried since one was a little older but I sent in all four and was paid within a few days. Thanks
Insurer: Trupanion Canada
By: Joanne
Trupanion is the best insurance for pets
I was very pleased about how fast pipers claim was prosessed and that trupanion paid their portion right away without me having to wait for the money .very very pleased with their efficiently .i would highly recomend trupanion as an insurance company for pets
Insurer: Trupanion Canada
By: Mary
Well care
I received reimbursement for a well care visit quickly & am pleased with the insurance
Insurer: Spot
By: Peggy
Efficient Claims Processing
Excellent, timely processing. Very efficient and smooth.
Insurer: Trupanion
By: Michael
Trupanion has always been reliable and prompt in paying and our vet o connected to them.
Trupanion has always been reliable and prompt in paying and our vet o connected to them. Thankyou trupanian
Insurer: Trupanion
By: Lynda
Trupanion hasn't covered any costs thus far and then raised our premiums 35%
Trupanion hasn't covered any costs thus far and then raised our premiums 35%
Insurer: Trupanion Canada
By: Melissa
During the call it turned out Trupanion still had my old address and I was being overcharged for my location.
During the call, it turned out Trupanion still had my old address, and I was being overcharged for my location. He would not give me a credit for those months I pay more than I should have.
Insurer: Trupanion
By: Sandro