Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Extremely easy and worth the money
My 6 month old puppy was playing in the house and started screaming. At 5lbs, he broke his leg and needed surgery requiring a metal plate and screws. The cost, $6k. But there truly is no cost when it comes to the live and comfort that your pet provides. Within a week I started my claim with healthy paws. I called to make sure I had all the necessary documentation and was helped by a kind man. Then I uploaded the information using their app. I received an update to my email every few days letting me know what the status of my claim was. Within 10 business days, my claim was processed and funds were directly deposited into my account. Not to mention I received a follow up email checking on how my baby was doing. I would highly recommended this insurance and I am thankful that I got it. Great company, easy claim processing, and super caring.
Insurer: Healthy Paws
By: Nina
I have only submitted claims after 11 years as I have had a star dog.
I have only submitted claims after 11 years as I have had a star dog. Payments were evaluated and paid quickly.
Insurer: Trupanion
By: Kay
Look no further, excellent service!
I have used Healthy Paws a few times for our two dogs. Great service, prompt payment and even check up on our pets after a surgery. Very pleased.
Insurer: Healthy Paws
By: Scott
Wouldn't own a dog without it!
We have had coverage on our lab for more than 2 years now, and given his oral fixation we have had more than our share of stomach retrievals and ultrasounds. Our claims were always handled quickly and fairly. Our vet even sends the claim directly to the processing group so we don't have to touch any button and the process is completed. Great service.
Insurer: Healthy Paws
By: Tim
A top notch company.
My pointer has had multiple medical issues including an operation to put a plate in her leg. She recently had a reaction to a spider bite that was very serious. Healty Paws was there for me through out it all. The claims were paid promptly with absolutely no hassle. I would highly recommend them to anyone.
Insurer: Healthy Paws
By: William
I am so grateful to ASPCA
I wrote a huge glowing review, many paragraphs, and personal details that I wanted to share , but just as I was posting my battery ran out. So I dont know if my review got accepted or not. I'm not going to rewrite it, but I will encapsulate my points. ASPCA met their agreements I contracted with them. ASPCA has a very user friendly website that even I, a not tech savvy person,Could easily use to file my claim. ASPCA processed my claim and approved my claim in exactly 30 days, and two days later the money was direct deposited in my bank account. I actually feel that when I contacted ASPCA that they care about me and my sick dog. I feel you can trust this company to cover their agreements with you. I have recommended them to two other pet owners I know personally. I did my homework and research before choosing ASPCA. I believe I chose wisely, and so far nothing has changed my mind.
Insurer: ASPCA
By: Thomas
Healthypaw is the best insurance service ever!
Healthypaws is a lifesaver! I am so glad we have healthypaws insurance since my dog Max was 7 weeks old. He is 3.5 years old. So far, Max had two major surgeries with broken legs and lots of bladder stones in addition to stomach aches, eye pain, torn toe pads, etc etc... Every time we send invoices, they take care of it in a few days and deposit so quickly. Cant' ask for better service and care! Thank you, Healthypaws!
Insurer: Healthy Paws
By: Shinyoung
Great investment!
I'm very happy with my pet insurance! I love how user friendly the website is. It's supper easy to submit a claim! I've never had a problem getting reimbursed and they direct deposit the money in my account in just a few days after submitting the claim. My dog is prone to "issues" due to her breed and this insurance has more than paid for itself on several occasions. For instance, she had to have a surgery that would have cost me $4,000 but her insurance covered 90%! That was a life savor!! I do pay for the higher coverage but everything is covered 90%. Her monthly prescriptions alone cover the cost of insurance. I highly recommend this insurance, especially if you have a breed that is prone to having issues.
Insurer: Healthy Paws
By: Lindsay