Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Great service
Enrollment was fast and easy. I made an error when creating my account, I clicked on the chat and had an immediate response, the girl fixed the problem with in five minutes. Great experience.
Insurer: Trupanion
By: Mary
Easy
The vet's office sent in the claim. I just received an email
Insurer: Trupanion Canada
By: Michele
Excellent!
Great experience with super quick claim response initiated by my vet practice, prompt payment. Wow!!!!! Nationwide was the provider.
Insurer: Trupanion Canada
By: Cathy
Better off to set up pet savings act
As long as I've had this policy I've never gotten paid for anything. I feel that I've just thrown money away all these years. But, yes, it's easy to file a claim & as long as I'm not getting any money back TruPanion puts it through quickly.
Insurer: Trupanion
By: Betty
Great experience.
Great experience. Forms easy to complete. Processed quickly. Thank you
Insurer: Trupanion
By: Diane
Great job Trupanion!
It was fast and easy! I used the online service, it was easy for me to upload my pics of the receipt and file the claim in minutes. Thank you
Insurer: Trupanion
By: Jennifer
Buddy
The process was easy and expeditious.
Insurer: Trupanion
By: Jane
Simple process reduces stress
My vet clinic is able to send in claims directly, I receive a confirmation email and the funds are deposited in to my account. Definitely reduces any stress about the process so I can focus on playing with my dog :) Thanks!
Insurer: Trupanion Canada
By: Valerie
Best Health Insurance for your Pet
I love this insurance. My dog has had a few health issues and they have paid for all her meds, surgery, MRI, bloodwork and Xrays. I am getting a new puppy later this year and you can be sure that I will continue using Healthy Paws insurance with the new dog. The reimbursement of payment is pretty quick, just a couple of days. I would highly recommend getting this insurance for your dog or cat.
Insurer: Healthy Paws
By: NICHOL