Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very satisfied
i an always grateful when processes go as planned. The claim, refund, and payment process was smooth and efficient. I filed my claim electronically, and within no time the refund came into my account; one week, maybe 2. No need to call Customer Service. Pleased.
Insurer: Pumpkin
By: Aline
You promptly paid for the vet bill
You promptly paid for the vet bill. It was poainless and handled very professionally. Capt Larry Kleinman. USPHS (Ret.)
Insurer: Pumpkin
By: Larry
change of fees from website to credit card misleading...?
It said 1,650.00 then added 15.00 for 1, 665.00 and my card was charged 1, 682 so an extra 32.00 bucks. And of course it said start a new portal and it says my account does not exist so I can't set up new account nor can I talk to anyone right now as to the whys....
Insurer: Prudent Pet
By: Bridget Taber
My claim was paid so quick
My claim was paid so quick. I'm glad we have Pumpkin Pet Insurance!
Insurer: Pumpkin
By: Rodney
I had a Terrible Experience
I had a Terrible Experience , with Pets Best Insurance. They Charged my American Express, for 3 yrs Automatically, after I I Cancelled Policy. They have Refused to Credit my American Express back. I give Lemonade 5 ⭐️⭐️⭐️⭐️⭐️!!!! They have been Incredible, and Best Prices. Cheryl
Insurer: Pets Best
By: Joe Penachio Jr
Easy and prompt reimbusement
Easy and prompt reimbusement
Insurer: Spot
By: Karyn Massari
Easy to submit and claim and get refund
Easy to submit and claim and get refund
Insurer: Fetch
By: Martha