Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Thank you, MetLife
MetLife makes filing a claim easier than my own health insurance! Their review process is quick and easy.Even the health insurance policy is written in a more positive, caring language than human insurance!
Insurer: MetLife
By: randi digernes
The app makes placing a claim very…
The app makes placing a claim very easy. The customer service rep I spoke to for buying insurance for my puppy was very friendly and knowledgeable.
Insurer: MetLife
By: customer
Nice People to Deal With
Your agents are always friendly and willing to help. Your system has flaws. When a payment method is changed, your system does not update that nor give advance notification that there will be a problem in processing payments. While your agents did attempt to help remedy the issue, it was ineffective.
Insurer: MetLife
By: Tom
Easy to apply for needed services
Easy to apply for needed services
Insurer: Nationwide
By: customer
It's very easy to file a claim.
It's very easy to file a claim. The response time is very fast. Then the $ was in my account within a couple of days.
Insurer: MetLife
By: Lorraine