Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Quick and Simple Process for Claims
Quick and Simple Process for claims. Online instructions were simple and to the point. The refund was processed quickly and I received reimbursement in a timely manner.
Insurer: Spot
By: Paula Eschmann
Everything was going smoothly u til it…
Everything was going smoothly u til it was time for me to get paid back, I choose pumpkin because it clearly states then you get paid back within minutes! NOW it says 5-7 days
Insurer: Pumpkin
By: Caitlin S.
The claim the refund and the payment…
The claim the refund and the payment they where all great.
Insurer: Spot
By: Amy Samples
Staff is good a very helpful
Answered my questions easy to understand. Explained the opinions clearly. Made it easy to decide the coverage I needed for my dog. Was very easily to enroll.
Insurer: Nationwide
By: R.O
They have helped so much when my cat…
They have helped so much when my cat had to be brought to the vet because of vomiting. They processed my claims fast and have reimbursed my money through direct deposit which is very efficient.
Insurer: Spot Canada
By: customer
Very easy to make a claim
Very easy to make a claim, and payment came quickly!
Insurer: MetLife
By: customer
Submitting bills was easy
Submitting bills was easy. Payment was prompt.
Insurer: Fetch
By: Margaret E
Signing up for Pet Insurance
Easy sign up process
Insurer: Nationwide
By: Marilyn Mozina