Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


December 10, 2021

Fast claim handling and refunds, easy to do!

This is my first time having pet insurance and so far I really love Lemonade Insurance. The process was very easy to apply and every claim has been very fast and easy to do as well, with funds refunded immediately! The plan I got is reasonably priced considering all the preventive care I am covered for while my dog is a puppy. So far, I'm very happy with the service!

Insurer: Lemonade

By: Michelle

Useful
December 09, 2021

Awesome Pet Insurance

This pet insurance company is the best! I highly recommend purchasing this insurance a few days after bringing your puppy home and after your first vet visit. I am on my second year with them, and they have never denied a claim on Lucy. I also purchased a policy that covers problems common to boston terriers. Lucy has had skin allergies and gastro problems, and AKC has covered her vet visits and medications after meeting the $250 deductible. I can always get a person on the phone whenever I have questions, and they are very helpful and professional. It is a piece of cake to file a claim on their website and only takes a couple of minutes. They respond right away and reimburse me 2-3 days later after reviewing my claim. It is such a peace of mind to know if anything major happens to my Lucy, I can afford to give her the best care since I have AKC pet insurance. Can not recommend them enough!!!

Insurer: AKC

By: JENNIFER

Useful
Verified December 09, 2021

Loving Trupanion

It was easy and very user friendly

Insurer: Trupanion Canada

By:

Useful
Verified December 09, 2021

Always very support and the claims process is quick!

Always very support and the claims process is quick!

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Easy to submit claims and quick response and reimbursement process.

Easy to submit claims and quick response and reimbursement process. Very pleased!

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

The claims process is so easy and the payment is fast.

The claims process is so easy and the payment is fast.

Insurer: Trupanion

By:

Useful
Verified December 08, 2021

Ease of signing up and information on site

Ease of signing up and information on site

Insurer: Trupanion Canada

By:

Useful
Verified December 08, 2021

It was very easy and quick.

It was very easy and quick.

Insurer: Trupanion Canada

By:

Useful
Verified December 08, 2021

Very easy to submit and funds were received quickly

Very easy to submit and funds were received quickly

Insurer: Trupanion Canada

By:

Useful
Verified December 08, 2021

Easy to upload documents give a description/comment and done.

Easy to upload documents, give a description/comment and done. Great customer service. Payment was made within a couple of days from claim submission

Insurer: Trupanion

By:

Useful

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