Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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It was easy to do online.
It was easy to do online. The person I spoke with was very friendly and helpful
Insurer: Trupanion Canada
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Claim was reviewed and settled within a minute from when the vet hospital submitted it.
Claim was reviewed and settled within a minute from when the vet hospital submitted it. I was texted when it was received and also when they settled it. I was able to pay my portion on the way out. Very simple, very efficient. Love this company.
Insurer: Trupanion
By:
The response and payment was so prompt.
The response and payment was so prompt. The process was super easy. Thank you!
Insurer: Trupanion
By:
Very quick claim processing and friendly customer service.
Very quick claim processing and friendly customer service.
Insurer: Trupanion
By:
As always fast and easy service- quick payment.
As always, fast and easy service- quick payment. Thank you Trupanion!
Insurer: Trupanion Canada
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Submitting the claim was quite easy and the refund cheque was received quite quickly.
Submitting the claim was quite easy and the refund cheque was received quite quickly.
Insurer: Trupanion Canada
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The Trupanion team has been wonderful to work with.
The Trupanion team has been wonderful to work with. Direct billing from my vet has been a life saver and has happened with ease. Than you Trupanion, because of you we have been able to give our first baby the care she deserves!!!!!
Insurer: Trupanion Canada
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My Vet was paid before I picked up my dog.
My Vet was paid before I picked up my dog. Ask me if the Vet was happy. It was a happy ending from both aspects.
Insurer: Trupanion
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It is so quick and easy!
It is so quick and easy!
Insurer: Trupanion Canada
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Speedy payment directly to the vet as usual.
Speedy payment directly to the vet as usual. No complaints ever!
Insurer: Trupanion Canada
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